Cennox

Field Technician

FAYETTEVILLE, NCPosted 21 days ago

Job summary

  • Job post source

    This job is directly from Cennox

  • Job overview

    The Field Technician role at Cennox involves servicing customers by performing maintenance, installation, troubleshooting, and training on financial equipment, contributing to the company's growth in the Fayetteville area.

  • Responsibilities and impact

    The technician will perform preventative maintenance, install equipment, diagnose product issues, and train customers on financial equipment usage across Fayetteville, Raleigh, and nearby areas.

  • Compensation and benefits

    The position offers competitive pay, paid training, a company vehicle, a comprehensive benefits package including retirement, health, dental, vision, life insurance, paid holidays, vacation, sick leave, company-provided tools, uniforms, an Android smartphone, flexible work schedule, and travel opportunities.

  • Experience and skills

    Candidates need 3+ years of experience with low voltage electronics, mechanical systems, and computer skills; safe or ATM technical experience is a plus. Electro-mechanical skills and proficiency with hand tools and Microsoft Office are required, along with good communication, customer service skills, a valid driver's license, and physical ability to handle the job's demands.

  • Career development

    The role offers opportunities for learning new skills, career growth, and advancement within a rapidly growing company.

  • Work environment and culture

    Cennox promotes a dynamic team culture with a focus on exceptional customer service and inclusivity, supporting a flexible and supportive work environment.

  • Company information

    Cennox is a growing company specializing in financial equipment services, committed to equal opportunity employment and inclusive hiring practices.

  • Job location and travel

    The job is based in Fayetteville, NC, with travel to Raleigh and surrounding areas, involving both indoor and outdoor work in various weather conditions.

  • Application process

    Applicants are evaluated using JazzHR’s TalentFit AI tool, with final hiring decisions made by human recruiters; Cennox participates in E-Verify for employment eligibility verification.

  • Unique job features

    The job includes unique benefits such as company-provided tools, uniforms, an Android smartphone, paid training, and a company vehicle, along with the chance to be cross-trained in multiple business lines.

Company overview

Cennox is a global provider of integrated facilities management, ATM services, and branch transformation solutions. They generate revenue through a diverse portfolio that includes ATM installation and maintenance, security solutions, and retail transformation services. Founded in 2006, Cennox has expanded rapidly through strategic acquisitions and organic growth, establishing a strong presence in over 100 countries. Their innovative approach and commitment to customer service have made them a trusted partner for financial institutions and retail businesses worldwide.

How to land this job

  • Tailor your resume to highlight your experience with low voltage electronics, electro-mechanical skills, and use of hand tools like multi-meters and volt-ohm meters, as these are critical for the Field Technician role at Cennox.

  • Emphasize your customer service skills, ability to follow written instructions, and experience with mapping or routing applications such as Google Maps, since these are key job requirements.

  • Submit your application through multiple platforms including Cennox’s corporate careers page and LinkedIn to maximize your visibility and chances of being noticed.

  • Connect with current Field Services division employees at Cennox on LinkedIn; start conversations by commenting on recent company posts or asking about their experience working in Fayetteville to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'low voltage electronics,' 'preventative maintenance,' 'customer service,' and 'mapping applications' to ensure it passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, find the best application channels, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and skill development.

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