OAG - Child Support - Child Support Officer II-III | 25-0616
DALLAS, TXPosted 30+ days ago
Job summary
Job post source
This job is directly from Texas Attorney General
Job overview
The Child Support Officer II-III role at the Texas Attorney General's Office involves conducting investigations and legal actions to ensure child support and parental involvement, supporting Texas families through the Child Support Division.
Responsibilities and impact
The job requires locating absent parents, establishing paternity, enforcing child support orders, negotiating payments, maintaining case documentation, attending court, responding to inquiries, and collaborating with agencies to support child support enforcement.
Compensation and benefits
The position offers excellent state employee benefits including health insurance and retirement plans, with opportunities for work-life balance and public service in a dynamic state agency.
Experience and skills
Applicants need a high school diploma or equivalent, with preferred experience in child support, investigations, legal assistance, or customer service; skills in interviewing, negotiation, computer use, communication, and decision-making are essential; bilingual Spanish is preferred for some roles.
Career development
The role provides valuable investigative and legal experience with opportunities for professional growth within a large state agency dedicated to public service.
Work environment and culture
The Texas Attorney General's Office promotes a mission-driven, collaborative work environment focused on public service, ethics, and integrity, with a healthy work-life balance.
Company information
The Texas Attorney General's Office is a large state agency with over 4,000 employees providing legal representation and services across Texas, committed to supporting families and enforcing laws.
Team overview
Candidates will join the Child Support Division, a collegial team dedicated to supporting Texas children and families through investigative and legal work.
Job location and travel
Work is performed in-person at assigned OAG locations in Texas, with up to 25% travel required, including overnight trips.
Application process
Applications must be submitted electronically through CAPPS Recruit with a State of Texas application; paper applications are not accepted; applicants may undergo a criminal background check.
Unique job features
The job offers unique opportunities to engage in meaningful public service, gain legal and investigative experience, and work within a supportive state agency environment.
Company overview
The Texas Attorney General's Office is the chief legal office of the State of Texas, responsible for defending state laws and representing the state in legal matters. It makes money primarily through legal settlements, fines, and fees collected from various enforcement actions. Founded in 1836, the office has a rich history of significant legal battles, including high-profile cases related to consumer protection, child support enforcement, and defending state sovereignty. The office plays a crucial role in shaping Texas's legal landscape and upholding the rule of law.
How to land this job
Tailor your resume to highlight your investigative skills, knowledge of Texas Family Law, and experience with customer service or legal assistance, as these are key for the Child Support Officer II-III role at Texas Attorney General.
Emphasize your ability to conduct detailed investigations, negotiate settlements, prepare legal documents, and manage case files using systems like ChAMP, as these tasks are central to the job.
Apply through multiple platforms including the Texas Attorney General's official CAPPS Recruit site and LinkedIn to maximize your chances of being noticed.
Connect with current Child Support Division staff on LinkedIn and start conversations by commenting on recent posts about child support initiatives or by asking about the team culture and challenges faced in the role.
Optimize your resume for ATS by including keywords from the job description such as 'child support enforcement,' 'case investigation,' 'legal documentation,' 'negotiation,' and 'ChAMP system' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find LinkedIn contacts in the Child Support Division, allowing you to focus your energy on interview preparation and networking.
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