Job summary
Job post source
This job is directly from iSPACE Environments
Job overview
The Field Services Manager- Technology at iSPACE Environments leads the Field Services team responsible for on-site AV system installations and service, ensuring operational excellence and high-quality client experiences.
Responsibilities and impact
The role involves managing resource allocation and scheduling, coordinating with Project Management and Sales teams, overseeing field project performance and subcontractor relationships, maintaining company assets, ensuring compliance with licensing and security requirements, supervising and mentoring staff, and driving departmental process improvements and profitability.
Compensation and benefits
The salary range is $78,000 to $82,000 annually. No additional benefits or bonuses are specified in the description.
Experience and skills
Requires a bachelor's degree in engineering or related field with 8+ years of industry experience or equivalent, PLT License or working towards it, proficiency in Microsoft Office, strong resource management, conflict resolution, technical AV knowledge, and willingness to work extended hours and travel.
Career development
The position includes opportunities for mentoring, staff development, and creating growth opportunities aligned with individual development plans.
Work environment and culture
The company culture values expertise, resourcefulness, partnerships, teamwork, fun, and employee ownership, emphasizing positive interactions and accountability to core values.
Company information
iSPACE Environments is an employee-owned company focused on AV system installations and technology operations, emphasizing quality and client satisfaction.
Team overview
The candidate will supervise the Field Services team, working closely with Project Management, Sales, and Engineering teams to ensure project success and client satisfaction.
Unique job features
The role uniquely combines technical leadership with operational management in AV system installations, including responsibility for licensing compliance and subcontractor network development.
Company overview
iSpace Environments is a company that specializes in creating innovative and functional workplace solutions. They design and furnish commercial interiors, focusing on enhancing productivity and collaboration through tailored office environments. iSpace Environments generates revenue by offering a range of services, including interior design, furniture procurement, and technology integration. The company has a history of adapting to changing workplace trends, emphasizing the importance of flexible and dynamic spaces. Their commitment to quality and customer satisfaction has established them as a trusted partner in the industry.
How to land this job
Position your resume to showcase your leadership skills in managing field services teams, especially in technology or AV system installations, emphasizing resource allocation, scheduling, and operational excellence.
Highlight your experience collaborating cross-functionally with sales, engineering, and project management teams to ensure project success, focusing on communication, problem-solving, and customer satisfaction.
Apply through multiple platforms including iSPACE Environments' corporate career site, LinkedIn, and relevant job boards to maximize application visibility and reach.
Connect with current employees or managers in the Technology Operations or Field Services divisions on LinkedIn, using ice breakers like commenting on recent company projects, asking about team culture, or inquiring about key challenges in the role.
Optimize your resume for ATS by including keywords from the job description such as 'resource management,' 'field services,' 'AV system installations,' 'project coordination,' 'PLT License,' and 'customer experience' to pass initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best channels to apply through, and find LinkedIn contacts for networking, allowing you to focus your time on interview preparation and skill enhancement.
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