Job summary
Job post source
This job is directly from Charles IT
Job overview
The Sr. Systems Administrator at Charles IT leads technical project work and serves as a hands-on engineer and escalation point, playing a key role in delivering successful client outcomes.
Responsibilities and impact
The role involves leading project kickoffs, executing complex technical tasks, providing post-go-live support, leading escalations, implementing process improvements, collaborating with vendors, maintaining documentation, and communicating proactively with clients and teams.
Compensation and benefits
The position offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, bonuses, free dry cleaning, stocked break room, Friday team lunches, paid training, and quarterly team-building outings.
Experience and skills
Candidates should have 6-8 years of experience preferred, degrees in IT or related fields valued, certifications like MCSA, VCP, CCNA a plus, and experience with platforms such as ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 preferred. Strong organizational, communication skills, and ability to work independently are required.
Career development
The company fosters professional growth through paid training, professional development opportunities, and team-building activities.
Work environment and culture
Charles IT promotes a supportive, inclusive environment valuing diversity, work-life balance, collaboration, and employee input.
Company information
Charles IT is a fast-growing company focused on exceptional service, continuous improvement, and passionate people, committed to innovation and teamwork.
Team overview
The role is part of the Projects Team, collaborating closely with clients, vendors, and internal teams to meet project goals.
Unique job features
The job includes unique perks like free dry cleaning, Friday team lunches, and quarterly team-building outings, along with opportunities to lead diverse technical projects and engage with executive stakeholders.
Company overview
Charles IT is a technology consulting firm specializing in managed IT services, cybersecurity, and compliance solutions for small to medium-sized businesses. They generate revenue through a combination of subscription-based managed services, project-based consulting, and specialized compliance packages, ensuring clients meet regulatory standards such as HIPAA and CMMC. Founded in 2006, the company has built a reputation for personalized service and technical expertise, positioning itself as a trusted partner in the IT landscape.
How to land this job
Position your resume to highlight leadership in technical project management, emphasizing your ability to lead kickoffs, drive scope discussions, and manage escalations effectively at Charles IT.
Focus on showcasing your hands-on engineering skills with complex client projects, including experience with workstation replacements, server migrations, and network upgrades, as well as your proficiency with platforms like ConnectWise, Cisco, Meraki, VMware, and Office 365.
Apply through multiple channels such as Charles IT's corporate careers page and LinkedIn to maximize your chances of being noticed for the Sr. Systems Administrator role.
Connect on LinkedIn with members of Charles IT's Projects Team or IT leadership; use ice breakers like commenting on recent company growth, asking about their approach to client project success, or referencing their commitment to professional development and inclusion.
Optimize your resume for ATS by integrating keywords from the job description such as 'technical project management,' 'ConnectWise,' 'server migrations,' 'escalation point,' and 'client-facing communication' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and refining your technical expertise.
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