Morph Management

Customer Relations Associate

Posted 25 days ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company, as it promotes Verizon Fios but is posted by Morph Management.

  • Job overview

    The Customer Relations Associate role involves promoting Verizon Fios in Boston and nearby areas, focusing on sales, marketing, and customer service to build lasting customer relationships.

  • Responsibilities and impact

    The associate will engage with customers, promote Verizon Fios products, and provide tech solutions, acting as the local face for the brand in the community.

  • Experience and skills

    Candidates need a high school diploma or GED, strong communication and problem-solving skills, basic computer proficiency, a positive attitude, flexible availability, and preferably a bachelor's degree or prior customer service, sales, or telecom experience with reliable transportation.

  • Job location and travel

    The role is based in Boston, MA, and surrounding communities, requiring local engagement and possibly travel within the area.

Company overview

Morph Management, Inc. is a sales and marketing firm based in Massachusetts that specializes in direct sales and marketing strategies to connect clients with potential buyers. The company focuses on converting leads and delivering high ROI through creative and effective marketing campaigns. Morph Management offers a variety of job opportunities, including entry-level positions in sales, marketing, business development, and leadership training. They are recognized for their competitive marketing and sales strategies, particularly in the telecommunications industry, and have a significant presence in the Boston area.

How to land this job

  • Tailor your resume to highlight strong communication skills, problem-solving abilities, and experience with customer service or sales, as these are key for the Customer Relations Associate role at Morph Management.

  • Emphasize your comfort with basic computer tools and your positive, calm attitude under pressure, as these traits align with the job’s requirements.

  • Apply through multiple channels including Morph Management’s corporate website and LinkedIn to maximize your application visibility.

  • Connect with current employees in Morph Management’s customer relations or sales divisions on LinkedIn; start conversations by mentioning your enthusiasm for their work with Verizon Fios or asking about their experience with the company culture.

  • Optimize your resume for ATS by including keywords such as 'customer service,' 'sales,' 'communication skills,' 'problem-solving,' and 'telecom experience' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, finding the best application platforms, and identifying LinkedIn connections, freeing you to focus on preparing for interviews and networking effectively.

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