Job summary
Job post source
This job is directly from DePaul University
Job overview
The Desktop Operations Engineer, Intermediate at DePaul University supports and manages enterprise-wide desktop computing environments to ensure efficient lifecycle management and secure, reliable operation of physical and virtual devices.
Responsibilities and impact
The role involves configuring, securing, and troubleshooting computing environments, automating tasks with scripting, generating reports for leadership, maintaining software, and providing tertiary end-user support.
Compensation and benefits
The position offers a salary range of $74,367 to $80,000 annually, with medical, dental, vision benefits, a 10% retirement plan match, tuition waivers, and generous paid time off.
Experience and skills
Candidates should have experience managing 500+ Windows devices, deploying Microsoft 365 Apps, familiarity with patching technologies and Configuration Manager, and preferred experience with higher education and Mac management.
Work environment and culture
DePaul University values diversity, inclusion, collaboration, and ethical professionalism, fostering an environment welcoming diverse perspectives and backgrounds.
Company information
DePaul University is a stable, well-known institution committed to accessible education and diversity, guided by Vincentian personalism and professionalism.
Job location and travel
The role is hybrid, requiring physical presence at Lincoln Park and Loop campuses in Chicago, with possible work outside standard hours.
Application process
Applicants must submit a resume and optionally a cover letter; employment is contingent on passing a background check for final candidates.
Unique job features
The job offers involvement in a dynamic, mission-driven university environment with opportunities to work on diverse computing platforms and contribute to an inclusive community.
Company overview
DePaul University is a private, Catholic research university located in Chicago, Illinois, known for its diverse student body and strong emphasis on experiential learning. It offers a wide range of undergraduate and graduate programs across its 10 colleges and schools, including the Driehaus College of Business and the College of Computing and Digital Media. The university generates revenue through tuition, grants, donations, and partnerships with various organizations. Founded in 1898 by the Vincentians, DePaul has a rich history of community service and social justice, aligning with its mission to provide education to underserved populations.
How to land this job
Tailor your resume to emphasize your experience managing large-scale Windows and Mac computing environments, highlighting specific skills with Configuration Manager, Group Policy, Intune, Jamf, and endpoint security tools like BitLocker.
Showcase your proficiency in scripting languages such as PowerShell and Zsh to automate desktop operations, as well as your experience generating detailed reports for leadership.
Apply through multiple channels including DePaul University's official careers page and LinkedIn to maximize your application visibility and chances of selection.
Connect with current IT staff or desktop operations team members on LinkedIn, using ice breakers like commenting on recent university tech initiatives or inquiring about the team’s approach to endpoint management and automation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'enterprise endpoint processes,' 'Microsoft 365 Apps for Enterprise,' 'Configuration Manager,' 'Azure Virtual Desktop,' and 'endpoint patching technologies' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for each platform, and identify relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.
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