Job summary
Job post source
This job is directly from Mako Medical
Job overview
The Patient Services Representative I at Mako Medical is responsible for drawing blood samples and preparing specimens for lab testing while providing a positive patient experience and ensuring accuracy and confidentiality.
Responsibilities and impact
The role involves collecting specimens, verifying test orders, entering patient and billing data, processing specimens, maintaining logs, performing clerical duties, complying with policies, and participating in meetings and special projects.
Experience and skills
Requires high school diploma or equivalent, preferred medical assistant or paramedic training, phlebotomy certification (required in some states), one year phlebotomy experience preferred, and customer service and data entry skills.
Company overview
Mako Medical is a healthcare company specializing in laboratory testing services, including diagnostic testing, genetic testing, and COVID-19 testing. They generate revenue by providing these services to healthcare providers, hospitals, and patients, leveraging advanced technology and a customer-centric approach. Founded in 2014, Mako Medical has rapidly expanded and gained recognition for its innovative practices and commitment to community involvement, including hiring veterans and supporting local charities. The company's focus on quality and efficiency has positioned it as a leader in the medical testing industry.
How to land this job
Tailor your resume to emphasize your phlebotomy skills, especially pediatric and geriatric expertise, as well as your ability to collect and process specimens accurately and efficiently under fast-paced conditions.
Highlight your experience with data entry, patient registration, billing, and use of lab technology systems to demonstrate your proficiency with administrative and clerical duties.
Showcase your commitment to confidentiality, accuracy, and adherence to established procedures and safety protocols, which are critical for patient trust and compliance at Mako Medical.
Apply through multiple channels including Mako Medical's corporate careers page, LinkedIn job postings, and reputable healthcare job boards to maximize your exposure to recruiters.
Connect with current employees in the Patient Services or Phlebotomy divisions at Mako Medical on LinkedIn; start conversations by complimenting recent company initiatives, asking about their experience working at Mako, or inquiring about tips for success in the Patient Services Rep role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'phlebotomy certification,' 'specimen collection,' 'data entry,' 'patient registration,' and 'billing information' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant Mako Medical contacts on LinkedIn, allowing you to focus your time on preparing for interviews and networking.
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