Job summary
Job post source
This job is directly from NextCare
Job overview
The Medical Front Office position at NextCare involves being the first point of contact for patients, ensuring smooth operations and excellent customer service in a fast-paced environment.
Responsibilities and impact
Daily responsibilities include managing patient flow, informing patients of wait times, processing discharges, preparing charges, collecting payments, and issuing receipts.
Compensation and benefits
NextCare offers comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and a 401(k) plan, along with paid time off and other perks.
Experience and skills
Candidates need a high school diploma, typing and computer proficiency, and skills in multitasking and customer service; prior experience in a medical setting is preferred but not required.
Career development
NextCare provides opportunities for growth within the organization, emphasizing teamwork and a supportive work environment.
Work environment and culture
The company values caring, integrity, and teamwork, fostering a high-performance culture focused on quality service.
Company information
NextCare is a leader in high access healthcare with over 170 urgent care locations across twelve states, dedicated to providing exceptional and affordable care.
Team overview
The team consists of patient service specialists working collaboratively in a fast-paced clinic environment to ensure patient satisfaction and operational efficiency.
Job location and travel
The position is located in Phoenix, AZ, within a busy urgent care clinic.
Application process
Interested candidates should submit their application along with a resume, following the instructions provided in the job posting.
Unique job features
This role offers the unique opportunity to work in a dynamic healthcare environment, contributing to patient care and clinic operations.
Company overview
NextCare is a leading provider of urgent care services in the United States, specializing in offering accessible, affordable, and high-quality healthcare. They operate a network of clinics across multiple states, providing services such as treatment for minor injuries and illnesses, physical exams, and occupational health services. Founded in 1993, NextCare has grown through strategic acquisitions and partnerships, enhancing their service offerings and expanding their reach. The company generates revenue primarily through patient visits, insurance reimbursements, and employer health programs. Their commitment to patient-centered care and innovation in healthcare delivery has positioned them as a trusted name in urgent care.
How to land this job
Tailor your resume for the Medical Front Office position at NextCare by emphasizing your customer service experience, ability to multi-task in a fast-paced environment, and proficiency with Windows-based software.
Highlight relevant skills such as critical thinking and effective communication, as these are essential for providing quality service to patients and ensuring smooth clinic operations.
Expand your application reach by applying on multiple platforms, including NextCare's corporate site and LinkedIn, to enhance your visibility and chances of landing an interview.
Engage with individuals in the front office division at NextCare on LinkedIn to learn more about the role and the company culture; ice breakers could include asking about their experience at NextCare or expressing enthusiasm for their commitment to patient care.
Optimize your resume for Applicant Tracking Systems (ATS) by incorporating keywords from the job description, such as 'patient service,' 'customer service,' and 'multi-tasking,' to increase the likelihood of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and your networking efforts are maximized, allowing you to focus on other aspects of your job search.
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