Nalco Water, An Ecolab Company

Support Engineer

SYRACUSE, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Nalco Water, an Ecolab Company

  • Job overview

    The Support Engineer at Nalco Water, an Ecolab Company, is responsible for driving revenue and profit growth through consultative sales and technical support within targeted accounts, impacting water treatment solutions and customer satisfaction.

  • Responsibilities and impact

    The role involves generating and executing sales plans, building strong customer relationships, providing technical support, performing system analysis, and promoting Nalco Water innovations to maintain and grow sales in the assigned territory.

  • Compensation and benefits

    The position offers a total compensation around $70,000 with comprehensive benefits including medical, dental, vision, life insurance, 401(k), pension, stock purchase plan, tuition reimbursement, and various insurance options starting from day one.

  • Experience and skills

    Candidates should have a valid driver's license and preferably a bachelor's degree in engineering or life sciences, with experience in water treatment or specialty chemicals and knowledge of boilers, cooling towers, and wastewater systems.

  • Career development

    Nalco Water offers career development opportunities through a passionate focus on employee growth, education assistance programs, and potential advancement within a global leader in water technology.

  • Work environment and culture

    The company culture emphasizes inclusion, belonging, fair treatment, and a flexible, independent work environment with a commitment to diversity and equal opportunity.

  • Company information

    Nalco Water, part of Ecolab, is a global leader in water technology helping customers conserve water and improve system efficiency across various industries with advanced technologies and expertise.

  • Team overview

    The Support Engineer will join the industry-leading sales team focused on targeted institutional accounts within a 200-mile radius of Syracuse, NY, with about 10% travel required.

  • Job location and travel

    The position is based near Syracuse, New York, with a territory covering a 200-mile radius and requires commuting within this area and some overnight travel.

  • Unique job features

    The job offers unique opportunities to work on meaningful environmental challenges, use advanced water treatment technologies, and benefit from a flexible work environment and comprehensive benefits.

Company overview

Nalco Water, a subsidiary of Ecolab, specializes in water treatment and process improvement services for industrial and institutional markets. They generate revenue by providing chemicals, equipment, and consulting services aimed at optimizing water usage, reducing energy consumption, and improving operational efficiency. Founded in 1928, Nalco has a long history of innovation and leadership in water management solutions, and it became part of Ecolab in 2011, enhancing its global reach and sustainability initiatives.

How to land this job

  • Position your resume to highlight your consultative sales skills, technical support experience, and ability to manage customer relationships in water treatment or specialty chemical industries relevant to Nalco Water.

  • Emphasize your knowledge of boilers, cooling towers, wastewater systems, and your capability to analyze system data and recommend improvements that align with Nalco Water’s focus on water conservation and system optimization.

  • Apply through multiple channels including Nalco Water’s corporate career site and LinkedIn to maximize your visibility and ensure your application reaches the right hiring managers.

  • Connect with current Support Engineers or sales team members within Nalco Water on LinkedIn; use ice breakers like commenting on recent innovations in water technology or asking for advice on succeeding in the role to initiate conversations.

  • Optimize your resume for ATS by incorporating key phrases from the job description such as 'consultative sales,' 'technical support,' 'water treatment,' 'system analysis,' and 'customer relationship management' to improve your chances of passing initial screenings.

  • Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts in the relevant division, allowing you to focus your time on networking and interview preparation.

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