Job summary
Job post source
This job is directly from Verizon
Job overview
The Federal Program & Project Manager at Verizon leads strategic projects and manages key Federal customer relationships to improve service efficiency and drive program success.
Responsibilities and impact
The role involves interfacing with Federal customers and Verizon leadership, resolving complex issues, managing project plans, coordinating cross-functional teams, monitoring service performance, and leading technical staff to ensure timely project completion and service excellence.
Compensation and benefits
The position offers a salary range of $68,000 to $123,000 depending on location and experience, with benefits including health insurance, 401(k) matching, stock incentives, paid holidays, parental leave, tuition assistance, and other perks.
Experience and skills
Candidates need a bachelor's degree or four years of experience, three years of relevant experience, ability to obtain a GSA Public Trust clearance, technical knowledge of telephony, and project management skills; preferred qualifications include public sector experience, senior customer relationship management, and proficiency with Google suite and project tools.
Career development
Verizon offers opportunities for career growth through diverse project leadership roles, skill development in customer relationship management, and exposure to federal programs and telecommunications services.
Work environment and culture
Verizon promotes a dynamic, inclusive culture valuing innovation, collaboration, diverse perspectives, and work-life balance with hybrid work options.
Company information
Verizon is a leading telecommunications company focused on innovation and connecting people, with a strong commitment to community and customer service excellence.
Team overview
The candidate will join a cross-functional team working across geographic regions to deliver federal programs and improve customer service.
Job location and travel
This hybrid role is based in Ashburn, VA or Cary, NC with a minimum of eight office days per month and remote work options.
Unique job features
The role is distinguished by its focus on federal customers, high visibility projects, and the requirement to manage complex service issues and escalations in a dynamic environment.
Company overview
Verizon Communications Inc. is a leading telecommunications company that provides wireless services, broadband, and fiber-optic solutions to consumers, businesses, and government entities. They generate revenue primarily through subscription-based services, including mobile phone plans, internet services, and digital television. Founded in 1983 as Bell Atlantic, Verizon has a rich history marked by the acquisition of MCI Inc. in 2006 and the merger with GTE in 2000, which significantly expanded its footprint. The company is also known for its investments in 5G technology and network infrastructure, positioning itself as a pioneer in next-generation connectivity.
How to land this job
Tailor your resume to emphasize your experience in federal program or project management, focusing on your ability to lead high-visibility strategic projects and manage complex customer relationships, especially with federal clients.
Highlight your skills in cross-functional team leadership, issue resolution, and the development and execution of detailed project plans, as these are central to the role at Verizon.
Apply through multiple platforms including Verizon's official careers page and LinkedIn to maximize your application visibility and reach.
Connect with current Verizon employees in the Federal Program Management or related divisions on LinkedIn; use ice breakers like commenting on recent Verizon federal initiatives or asking about their experience working with federal clients to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'federal customer relationship management,' 'project planning,' 'issue resolution,' 'service improvements,' and 'cross-functional collaboration' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple job portals, tailor your resume with relevant keywords, and identify LinkedIn contacts, allowing you to focus your energy on networking and interview preparation.
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