Job summary
Job post source
This job is directly from Navy Federal Credit Union
Job overview
The Vice President of Operations at Navy Federal Credit Union leads and manages operational functions across multiple regions to ensure efficient, high-quality service delivery aligned with organizational goals.
Responsibilities and impact
The role involves overseeing operational teams and processes, collaborating with leadership on strategic goals, driving continuous improvement, managing large-scale projects, evaluating business opportunities, setting performance metrics, and managing budgets and personnel development.
Compensation and benefits
The position offers highly competitive pay, generous benefits and perks, with salary determined by experience, location, and market data to remain competitive.
Experience and skills
Candidates must have significant experience in large-scale operations management, strong operational strategy and execution skills, success in change management, excellent leadership and communication abilities, and a relevant bachelor's degree; advanced knowledge of Navy Federal and a master's degree are preferred.
Career development
Navy Federal emphasizes meaningful career experiences with opportunities for growth within a committed and engaged culture, supported by recognition and competitive compensation.
Work environment and culture
The company culture is energized, engaged, and committed, valuing diversity and inclusion, with recognition as a top employer for various groups and a supportive work environment.
Company information
Navy Federal Credit Union is a leading financial institution recognized for its commitment to employees and customers, with multiple accolades for workplace excellence and a mission-driven approach.
Job location and travel
The job is located at multiple sites including Pensacola, FL; Vienna, VA; and Winchester, VA, with standard business hours Monday to Friday, 8:00 AM to 4:30 PM.
Unique job features
This role includes managing cross-functional teams, large-scale strategic projects, and operational improvements within a major financial institution, offering a unique leadership opportunity in a highly regarded credit union.
Company overview
Navy Federal Credit Union is a member-owned financial institution that primarily serves the U.S. military community, veterans, and their families. They offer a wide range of financial products and services, including savings and checking accounts, loans, credit cards, and mortgages. Established in 1933, Navy Federal has grown to become the largest credit union in the world, with over 10 million members and assets exceeding $150 billion. Their revenue is generated through interest on loans, fees for services, and investments.
How to land this job
Tailor your resume to emphasize leadership in managing large-scale operations, strategic planning, and driving operational efficiency, aligning with Navy Federal Credit Union's focus on high-quality, cost-effective service delivery.
Highlight your expertise in change management, process improvement, and cross-functional collaboration, showcasing your ability to lead complex projects and foster teamwork across departments.
Apply through multiple channels including Navy Federal's official corporate careers site and LinkedIn to maximize your application visibility and ensure it reaches the right hiring managers.
Connect with current Navy Federal operations leaders or executives on LinkedIn, using ice breakers like commenting on recent corporate achievements or asking about their experience leading operational strategies within the credit union.
Optimize your resume for ATS by incorporating keywords from the job description such as 'operational strategy,' 'change management,' 'cross-functional teams,' 'performance metrics,' and 'strategic projects' to pass automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts, and optimize your resume for ATS, allowing you to focus your energy on interview preparation and networking.
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