Job summary
Job post source
This job is directly from iT1
Job overview
The Configuration Technician Team Lead at iT1 leads a team while providing technical support for IT asset setup, configuration, and deployment, impacting client technology initiatives.
Responsibilities and impact
The role involves leading a team, managing daily workflows, configuring hardware and software, troubleshooting complex issues, ensuring quality standards, coordinating with stakeholders, monitoring team metrics, supporting training, and maintaining documentation.
Compensation and benefits
The job offers health, vision, dental, and life insurance, a 401K plan, PTO accrual, paid holidays, and access to an on-site fitness center.
Experience and skills
Requires 3+ years of IT support or configuration experience with at least 1 year in leadership, strong communication skills, CompTIA A+ or equivalent, proficiency in Windows and Mac OS, and familiarity with Autopilot, JAMF, PowerShell, and SCCM is preferred.
Work environment and culture
iT1 is recognized as one of Arizona’s Best Places to Work, emphasizing a collaborative and supportive environment with equal opportunity employment.
Company information
iT1 is a national technology solution provider based in Tempe, AZ, known for its IT consulting and managed services with a strong reputation in Arizona.
Team overview
The candidate will lead a team of configuration technicians, providing guidance and support while coordinating with client stakeholders and iT1 leadership.
Job location and travel
The position is based in Phoenix, AZ, with local travel up to 25%, and working hours Monday to Friday between 7 AM and 6 PM AZ time.
Unique job features
The role includes unique responsibilities such as supporting Azure Virtual Desktop, Vision deployments, SCCM rollouts, and using PowerShell for automation, distinguishing it from similar positions.
Company overview
iT1 Source, established in 2003 and headquartered in Tempe, AZ, is a comprehensive IT solutions and managed services provider. The company offers a wide range of services including software, hardware, training, consulting, procurement, and managed IT services. iT1 serves various sectors such as financial services, healthcare, retail, media, oil and gas, and government, providing solutions in areas like big data, communications, virtualization, and cloud services. With a global presence, iT1 is dedicated to helping clients leverage advanced technology to create opportunities and improve operational efficiency.
How to land this job
Position your resume to highlight leadership experience in IT configuration and team management, emphasizing your ability to guide and mentor technicians effectively.
Focus on showcasing technical skills such as hardware setup, imaging, troubleshooting, PowerShell scripting, and familiarity with tools like SCCM, Autopilot, JAMF, and ServiceNow.
Apply through multiple platforms including iT1’s corporate careers page and LinkedIn to maximize your application’s reach and visibility.
Connect on LinkedIn with current iT1 employees in the IT consulting or managed services divisions and use ice breakers like commenting on iT1’s ranking as a top workplace or asking about their experience leading configuration projects.
Optimize your resume for ATS by using keywords from the job description such as 'configuration technician,' 'team lead,' 'PowerShell,' 'SCCM,' 'imaging,' and 'troubleshooting' to improve your chances of passing automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications and LinkedIn networking, freeing you to focus on interview preparation and skill development.
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