Job summary
Job post source
This job is directly from Cavalier Logistics
Job overview
The Domestic Operations Agent at Cavalier Logistics plays a crucial role in providing high-quality customer service and logistics support, ensuring efficient shipment processes from pickup to delivery.
Responsibilities and impact
Daily responsibilities include representing the company professionally, providing exceptional customer service, accommodating freight routing needs, performing cost analysis, scheduling cargo pick-up and delivery, preparing documents, and collaborating with other departments to meet customer needs.
Compensation and benefits
The position offers a competitive salary based on experience along with a full benefits package that includes health, dental, and vision insurance, 401(k), life insurance, and an Employee Assistance Program.
Experience and skills
Candidates must possess strong customer service skills, good communication abilities, proficiency in Microsoft Office, and be detail-oriented; industry experience is preferred but not required.
Career development
Cavalier Logistics provides opportunities for professional growth through training and the chance to learn new tasks in a fast-paced environment.
Work environment and culture
The company promotes a team-oriented culture that values self-starters and individuals with strong organizational skills, emphasizing ethical representation and high service standards.
Company information
Cavalier Logistics, founded in 1985, is a premier provider of logistics solutions, offering global transportation and warehousing services with headquarters in Virginia and an international office in London.
Team overview
The Domestic Operations team consists of motivated individuals who collaborate closely to ensure high levels of customer service and operational efficiency.
Job location and travel
The position is based in Dulles, VA, within a dynamic office environment that supports teamwork and collaboration.
Application process
Interested candidates can apply through the Cavalier Careers page by submitting their resumes and applications online, with no phone calls or emails accepted.
Unique job features
This role stands out for its emphasis on customer service excellence and the opportunity to work in a fast-paced logistics environment.
Company overview
Cavalier Logistics is a specialized logistics and transportation company that provides comprehensive services including freight forwarding, customs brokerage, and warehousing. They generate revenue by offering tailored logistics solutions to industries such as pharmaceuticals, aerospace, and government sectors. Founded in 1986, the company has a strong reputation for handling sensitive and high-value shipments, leveraging a global network to ensure efficient and secure delivery. Their commitment to customer service and reliability has made them a trusted partner in the logistics industry.
How to land this job
Position your resume to showcase your strong customer service skills and attention to detail, which are essential for the Domestic Operations Agent role at Cavalier Logistics.
Highlight any experience you have with logistics, transportation, or customer service, especially any roles that required you to handle shipping or freight routing needs.
Apply through multiple platforms, including the Cavalier Logistics corporate site and LinkedIn, to maximize your visibility and chances of landing an interview.
Connect with individuals in the operations department at Cavalier Logistics on LinkedIn and consider ice breakers like discussing your interest in logistics or asking about their experience with the company culture.
Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'customer service,' 'freight routing,' and 'cost analysis,' to improve your chances of passing initial screenings.
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