Job summary
Job post source
This job is directly from Sprinklr
Job overview
The Director of Solutions Consulting at Sprinklr will lead a team of Solutions Consultants, driving growth and customer value while aligning product development with market needs.
Responsibilities and impact
Daily responsibilities include managing the Solutions Consulting team, leading business discussions with customers, driving top deals, and collaborating with cross-functional teams to enhance product offerings.
Compensation and benefits
The salary range for this position is $146,000 - $244,000, with eligibility for bonuses, commissions, and a comprehensive benefits package including health insurance and a 401k plan.
Experience and skills
Candidates should have 10+ years of enterprise-scale experience in presales or solutions consulting, with strong leadership capabilities and expertise in enterprise architecture and data/AI.
Career development
Opportunities for professional growth include training and development for the Solutions Consulting team, with a focus on achieving personal and professional bests.
Work environment and culture
Sprinklr promotes a culture of belonging, diversity, and continuous improvement, with a commitment to employee well-being and engagement.
Company information
Sprinklr is a leading enterprise software company focused on customer experience management, serving over 1,000 global enterprises, including major brands like Microsoft and P&G.
Team overview
The Solutions Consulting team will work closely with sales, marketing, and product teams, fostering collaboration and innovation to meet customer needs.
Job location and travel
The position is based in New York City, with a global team and potential remote work options.
Application process
Interested candidates should apply through the Sprinklr careers page, providing necessary documentation as specified in the job listing.
Unique job features
This role offers unique opportunities to lead innovative projects in AI and customer experience management, with a focus on human-centric design.
Company overview
Sprinklr is a leading customer experience management platform that helps businesses manage and optimize customer interactions across various digital channels. Founded in 2009 by Ragy Thomas, the company offers solutions for social media management, advertising, marketing, research, and customer care. Sprinklr generates revenue through subscription-based services, providing enterprises with tools to enhance customer engagement and drive business growth. The company has grown significantly, acquiring several firms to expand its capabilities and establishing itself as a key player in the customer experience industry.
How to land this job
Tailor your resume to emphasize your extensive experience in enterprise-scale presales or solutions consulting, highlighting leadership capabilities and your ability to develop high-performing teams, as these are crucial for the Director, Solutions Consulting role at Sprinklr.
Focus on showcasing your expertise in AI, conversational interfaces, and your understanding of the customer experience management landscape, as well as your experience in complex system design and integration.
Apply through multiple platforms, including Sprinklr's corporate site and LinkedIn, to maximize your visibility and increase your chances of landing the position.
Connect with professionals in the Solutions Consulting division at Sprinklr on LinkedIn to inquire about the role and gain valuable insights; potential ice breakers could include discussing recent industry trends or expressing admiration for Sprinklr's Unified-CXM platform.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer experience management,' 'solutions consulting,' and 'AI,' to enhance your chances of passing initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and helping you network effectively with industry professionals.
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