Job summary
Job post source
This job is directly from RBC
Job overview
The Operations Support Manager at RBC leads operational support for the Chief Operating Office, managing mail, office facilities, safety, and supply operations to ensure efficient workplace functionality.
Responsibilities and impact
The role involves overseeing mail and courier operations, managing office equipment and facilities maintenance, coordinating safety and security protocols, handling supply inventory, and supporting large employee events to maintain smooth office operations.
Compensation and benefits
The position offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock options, along with leadership support for development and opportunities for impactful work.
Experience and skills
Candidates must have a high school diploma or GED, experience in operations support, strong communication and interpersonal skills, ability to work independently and manage multiple tasks, and awareness of cost management and budgeting.
Career development
RBC provides leadership coaching, development opportunities, and a dynamic, collaborative environment for professional growth and impactful work.
Work environment and culture
RBC fosters an inclusive workplace valuing diverse perspectives, respect, belonging, and opportunity, supporting employees to perform at their best and collaborate effectively.
Company information
RBC is one of the largest and most successful banks globally, committed to community prosperity and client well-being through innovative and inclusive practices.
Job location and travel
The job is located at 8081 Arco Corporate Drive, Raleigh, United States, with a standard 40-hour work week and full-time employment status.
Application process
Applications are accepted until 11:59 PM on August 6, 2025, with instructions to apply via the RBC career site and an invitation to join the RBC Talent Community for updates.
Unique job features
The role includes unique responsibilities such as managing large employee events, coordinating with multiple internal and external partners, and serving as the onsite Health & Safety Coordinator.
Company overview
The Royal Bank of Canada (RBC) is a multinational financial services company and the largest bank in Canada by market capitalization. It offers a wide range of services including personal and commercial banking, wealth management, insurance, investor services, and capital markets products. RBC generates revenue through interest income, fees for services, and investment income. Founded in 1864, RBC has a significant history of growth and acquisitions, and it is known for its strong commitment to innovation and community involvement.
How to land this job
Position your resume to emphasize your experience in operational support, office management, and vendor coordination, aligning closely with the responsibilities outlined for the Operations Support Manager at RBC.
Highlight your skills in managing mail and courier operations, facility maintenance, safety protocols, and supply management, demonstrating your ability to oversee complex office functions efficiently.
Apply through multiple channels including RBC's official careers site, LinkedIn, and other job boards where the position is posted to maximize your exposure to recruiters.
Connect with current RBC employees in the Chief Operating Office or related operational roles on LinkedIn; use ice breakers such as commenting on recent RBC initiatives in office management or asking about their experience working in the Operations Support team.
Optimize your resume for ATS by incorporating keywords from the job description like 'office management,' 'vendor management,' 'safety and security coordination,' 'cost management,' and 'operational delivery' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your time on interview preparation and other job search activities.
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