Job summary
Job post source
This job is directly from Paradigm Senior Services
Job overview
The Health Care Enrollments Specialist at Paradigm Senior Services manages credentialing and communication processes with clients and third-party payers to ensure accurate and timely credentialing operations, impacting home care service quality.
Responsibilities and impact
The specialist oversees credentialing and re-credentialing for home care providers, maintains credentialing records, communicates application statuses to customers, resolves complex issues, and supports department administrative tasks.
Compensation and benefits
The position offers a salary range of $55,000-$65,000 based on experience, along with medical, dental, vision benefits, 401k retirement plan, Aflac benefits, paid time off, and professional development support.
Experience and skills
Candidates should have at least 1 year of customer service experience, preferably credentialing experience, strong organizational, research, problem-solving, communication skills, proficiency in MS Office, and a bachelor's degree is preferred.
Career development
The company supports professional development opportunities to help employees grow their skills and advance their careers.
Work environment and culture
Paradigm Senior Services fosters a dynamic, collaborative, and supportive work environment that values creativity, continuous learning, and excellence.
Company information
Paradigm Senior Services is a fast-growing tech company revolutionizing home care with innovative solutions in billing automation and authorization management, serving seniors, veterans, and underserved communities.
Team overview
The role works closely with the Medicaid Enrollments Manager and reports to the Director of Enrollments, indicating a structured team environment focused on credentialing.
Job location and travel
The position is on-site in North Miami, FL, with an in-person interview process at the same location, Monday through Friday.
Unique job features
The role is distinguished by its focus on credentialing within a tech-driven home care company, offering a chance to impact care quality through innovative operational support.
Company overview
Paradigm Senior Services, headquartered in Miami, Florida, specializes in providing back-office solutions for home care providers. The company focuses on streamlining operations, automating billing, and managing enrollments, which helps home care providers enhance their cash flow and operational efficiency. With a workforce of 51-200 employees, Paradigm offers services such as billing automation and insurance claims management. Their expertise in navigating Medicaid and VA benefits further supports their clients in the healthcare sector. Established to simplify administrative burdens, Paradigm Senior Services plays a crucial role in the home care industry.
How to land this job
Tailor your resume to highlight your experience in customer service, especially your skills in resolving complex issues and de-escalating concerns, as this is crucial for the Health Care Enrollments Specialist role at Paradigm Senior Services.
Emphasize your organizational skills, attention to detail, and proficiency with database management and MS Office Suite, particularly Outlook, Word, and Excel, since these are key to managing credentialing processes effectively.
Apply through multiple platforms including Paradigm Senior Services' corporate website and LinkedIn to maximize your visibility and chances of getting noticed for this position.
Connect with current employees in the enrollments or credentialing division at Paradigm Senior Services on LinkedIn, using ice breakers like commenting on the company's innovative approach to home care technology or asking about their experience with the credentialing process.
Optimize your resume for ATS by incorporating keywords from the job description such as 'credentialing,' 'customer service,' 'database management,' 'problem-solving,' and 'communication skills' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple channels and identify relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and enhancing your skills.
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