Manager, Digital Product Owner (2 year assignment)
ORLANDO, FLPosted 18 days ago
Job summary
Job post source
This job is directly from Universal Orlando Resort
Job overview
The Manager, Digital Product Owner at Universal Orlando Resort leads digital product management for onsite Guest and Team Member experiences, focusing on mobile and web applications to enhance the overall Guest experience.
Responsibilities and impact
The role involves managing the entire product lifecycle including strategy, planning, definition, delivery, and implementation, partnering with UXUI teams, facilitating Agile scrum ceremonies, validating product development, and establishing product roadmaps and strategies aligned with business goals.
Compensation and benefits
The position offers a competitive compensation package; no specific details on bonuses, health insurance, or retirement plans are provided.
Experience and skills
Requires 7+ years in product management or related fields, experience managing digital consumer websites or apps, agile delivery experience, strategic initiative execution, stakeholder engagement, and strong communication skills; a bachelor's degree is required, with preferred fields and a master's degree as a plus.
Work environment and culture
Universal Orlando Resort emphasizes in-person collaboration with a hybrid work model requiring onsite presence at least three days per week, fostering a collaborative and dynamic work environment.
Company information
Universal Orlando Resort is a leading entertainment destination known for its immersive experiences and commitment to guest satisfaction, operating under Universal Studios with a strong brand presence.
Job location and travel
The role is based at Universal Orlando Resort with a hybrid work model requiring a minimum of three days onsite per week; limited remote opportunities may be available.
Application process
Applicants should apply directly as Universal Orlando Resort does not accept unsolicited assistance from search firms without a valid Statement of Work; resumes sent without authorization will be considered property of Universal Orlando.
Unique job features
This role is distinguished by its focus on large-scale transformation initiatives and direct impact on guest digital experiences through mobile and web platforms, involving close collaboration with technology delivery and business transformation teams.
Company overview
Universal Orlando Resort is a renowned theme park and entertainment complex located in Orlando, Florida. It operates multiple theme parks, including Universal Studios Florida and Universal's Islands of Adventure, offering attractions based on popular movies and TV shows. The company generates revenue through ticket sales, merchandise, food and beverage services, and on-site hotels. Established in 1990, it has grown significantly, introducing major attractions like The Wizarding World of Harry Potter, which has become a significant draw for visitors worldwide.
How to land this job
Position your resume to highlight your expertise in managing digital products throughout their lifecycle, emphasizing experience with mobile or web applications focused on guest and team member experiences.
Focus on showcasing your skills in Agile methodologies, product backlog management, stakeholder engagement, and strategic initiative execution, as these align directly with the job responsibilities.
Apply through multiple channels including Universal Orlando Resort's official careers page, LinkedIn, and other reputable job boards to maximize your chances of visibility.
Connect on LinkedIn with current Universal Orlando Resort employees in the Global Product team or related digital product roles; use ice breakers like commenting on recent Universal digital initiatives or asking about how the team integrates guest feedback into product roadmaps.
Optimize your resume for ATS by incorporating keywords from the job description such as 'digital product management,' 'Agile,' 'product backlog,' 'stakeholder engagement,' and 'guest experience enhancement' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate multi-channel applications, tailor your resume with relevant keywords, and identify strategic LinkedIn connections, allowing you to focus your time on meaningful networking and interview preparation.
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