Job summary
Job post source
This job is directly from Microsoft
Job overview
The Senior Data Center Technician at Microsoft plays a critical role in maintaining and supporting the infrastructure for Microsoft's cloud services, ensuring operational efficiency and service quality in data center environments.
Responsibilities and impact
The technician is responsible for installing, diagnosing, troubleshooting, replacing, and decommissioning data center equipment, guiding other technicians, complying with safety and security protocols, and supporting service delivery with minimal disruption.
Compensation and benefits
The role offers an hourly pay range of $33.46 to $62.21 depending on location, with eligibility for benefits and other compensation as detailed on Microsoft's career site.
Experience and skills
Candidates need at least 2 years of experience supporting IT equipment or related technology, with preferred qualifications including an associate degree, 5+ years of experience, and relevant certifications like CompTIA and Microsoft Certified Professional.
Career development
Microsoft provides training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training, and professional certifications to support employee development.
Work environment and culture
Microsoft emphasizes a culture of inclusion, respect, integrity, accountability, and a growth mindset, fostering collaboration and innovation in a safety-conscious environment.
Company information
Microsoft is a global technology leader with a vast network of over 200 data centers supporting cloud services like Azure, Office 365, and Xbox for over a billion customers worldwide.
Team overview
The technician will work within the Cloud Operations & Innovation group, collaborating with subject matter experts and other technicians across shifts to maintain data center operations.
Job location and travel
The position involves working in Microsoft data centers with a travel requirement of up to 25%, including potential business travel to support other metro areas.
Application process
Applications are accepted on an ongoing basis through Microsoft's career portal, with background checks and citizenship verification required for employment.
Unique job features
The role includes working in mission-critical 24x7x365 data center environments, applying advanced diagnostics, and participating in safety and quality control processes to ensure high standards.
Company overview
Microsoft is a global technology giant known for its software products, hardware devices, and cloud services. Founded in 1975 by Bill Gates and Paul Allen, the company revolutionized personal computing with its Windows operating system and Office productivity suite. Microsoft generates revenue through software licensing, hardware sales including Surface devices and Xbox consoles, and its Azure cloud platform. Significant acquisitions like LinkedIn and GitHub have expanded its market influence and diversified its product offerings.
How to land this job
Tailor your resume to highlight your expertise in data center operations, including installation, diagnostics, troubleshooting, and equipment decommissioning, emphasizing your understanding of network, server, and storage equipment interactions as outlined in the job description.
Showcase your ability to guide and mentor other technicians, your experience with compliance to safety and security protocols, and your familiarity with key performance indicators (KPIs) relevant to data center environments.
Apply through multiple channels such as Microsoft's corporate careers site and LinkedIn to maximize your application visibility and ensure you do not miss any open positions across different locations or teams.
Connect with current Microsoft employees in the Cloud Operations & Innovation division or data center teams on LinkedIn; use ice breakers like commenting on recent Microsoft data center innovations, asking about their experience with CO+I programs, or inquiring about the impact of sustainability initiatives on their work.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'data center operations,' 'diagnostics,' 'troubleshooting,' 'network equipment,' 'server hardware,' 'safety compliance,' and 'KPI-driven performance' to improve your chances of passing automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume customization, identify the best application channels, and find LinkedIn connections for networking, allowing you to focus your time on preparing for interviews and skill development.
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