Job summary
Job post source
This job is directly from HEI Hotels & Resorts
Job overview
The Starbucks Barista at HEI Hotels & Resorts provides superior customer service and maintains a clean, attractive outlet, contributing to guest satisfaction and the hotel's hospitality experience.
Responsibilities and impact
The barista greets customers warmly, prepares orders accurately, handles payments, resolves guest issues, maintains product standards, cleans work areas, manages cash handling procedures, and complies with attendance rules.
Compensation and benefits
The position is tipped/service charge eligible but not eligible for discretionary performance bonuses. Benefits include competitive medical, dental, vision insurance, vacation, sick and holiday leave, pet insurance, life insurance, disability plans, 401(k) with matching, and employee discounts.
Experience and skills
Requires basic math skills for cash handling, ability to operate a cash register and POS system, conflict resolution skills, ability to work in confined spaces, and effective verbal and written communication skills.
Work environment and culture
HEI Hotels & Resorts fosters a growth-oriented, inclusive, and rewarding workplace culture with perks like complimentary parking, meals during shifts, and monthly associate celebrations.
Company information
HEI Hotels & Resorts operates Hotel Crescent Court in Dallas, a luxury hotel known for its historic charm and modern amenities following a $30 million renovation, emphasizing exceptional guest experiences.
Job location and travel
The job is located at Hotel Crescent Court in Uptown Dallas, Texas, near arts, shopping, and entertainment districts, with a luxurious and culturally rich environment.
Unique job features
The role offers a unique opportunity to work in a luxury hotel environment with a focus on blending tradition and modern comfort, supported by comprehensive benefits and a strong emphasis on associate well-being.
Company overview
HEI Hotels & Resorts is a leading hospitality investment and management company that specializes in acquiring, owning, and operating upscale and luxury hotels across the United States. They generate revenue through hotel management services, property ownership, and strategic investments in the hospitality sector. Founded in 1985, HEI has a rich history of growth and innovation, emphasizing sustainability and guest satisfaction, and has built a reputation for revitalizing underperforming assets and delivering exceptional hospitality experiences.
How to land this job
Tailor your resume to highlight excellent customer service skills, attention to detail in order preparation, and cash handling experience to align with the Starbucks Barista role at HEI Hotels & Resorts.
Emphasize your ability to maintain cleanliness and sanitation standards, effective communication, and conflict resolution skills as these are key responsibilities mentioned in the job description.
Apply through multiple channels including the HEI Hotels & Resorts corporate career site, LinkedIn, and other job boards where HEI listings appear to maximize your application visibility.
Connect on LinkedIn with current employees or managers in the food and beverage or hospitality division at HEI Hotels & Resorts; start conversations by referencing your enthusiasm for HEI's commitment to guest experience or asking about their favorite part of working at Hotel Crescent Court.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'cash register operation,' 'order accuracy,' 'conflict resolution,' and 'sanitation standards' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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