Job summary
Job post source
This job is directly from Rent-A-Center
Job overview
The Assistant Manager - Credit at Rent-A-Center plays a key role in supporting credit and collections efforts while enhancing customer experience and contributing to store operations.
Responsibilities and impact
The role involves managing credit and collections by communicating with customers and collecting payments, providing excellent customer service both in-store and at customers' homes, handling deliveries and pickups safely, and maintaining store merchandising and cleanliness.
Compensation and benefits
The position offers a starting hourly rate of $17 to $20, weekly pay, paid time off including Sundays off, full-time employment with a consistent schedule, and a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, 401(k) with company match, and other insurance and savings plans.
Experience and skills
Candidates should have 1-3 years of retail, customer service, sales, or collections experience, a high school diploma or equivalent, be at least 18 years old, possess a valid driver's license with a good driving record, and have strong communication and customer service skills. Ability to lift and move products is also required.
Career development
The job offers opportunities for advancement within an award-winning culture, appealing to those seeking a career rather than just a job.
Work environment and culture
Rent-A-Center promotes an award-winning culture focused on diversity, inclusion, and providing a positive work environment with consistent schedules and Sundays off.
Company information
Rent-A-Center is a company focused on providing customers access to quality goods that improve their lives, with a commitment to diversity and inclusion as an equal opportunity employer.
Unique job features
The job includes unique aspects such as 'white glove' customer service in stores and at customers' homes, opportunities to work outside the store with deliveries and pickups, and a focus on safety and compliance in handling products.
Company overview
Rent-A-Center is a leading rent-to-own company that provides furniture, electronics, appliances, and computers to customers through flexible rental agreements. They generate revenue by offering products on a lease-to-own basis, allowing customers to make affordable weekly or monthly payments with the option to own the items after the rental period. Founded in 1986, Rent-A-Center has grown significantly, expanding its presence across the United States, Mexico, and Puerto Rico. The company is known for its customer-centric approach, no long-term commitments, and the ability to return products at any time without penalty.
How to land this job
Tailor your resume to emphasize your experience in retail, customer service, sales, or collections, highlighting your ability to communicate effectively and manage credit and collections processes.
Showcase your skills in customer service by demonstrating your commitment to delivering friendly, high-quality experiences and your ability to handle customer interactions with a servant's heart.
Mention any experience related to logistics, such as safely loading, unloading, and installing products, as well as maintaining organized and clean store environments.
Apply through multiple platforms including Rent-A-Center's official corporate careers page and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Rent-A-Center employees in credit or store management roles on LinkedIn; use ice breakers like commenting on their recent store achievements or asking about the company culture and growth opportunities to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'credit and collections,' 'customer service,' 'retail experience,' 'communication skills,' and 'logistics handling' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application sources, and identify relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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