Job summary
Job post source
This job is directly from MCR Hotels
Job overview
The Assistant General Manager at MCR Hotels oversees daily hotel operations to ensure cleanliness, guest satisfaction, and team collaboration, significantly impacting the guest experience and operational quality.
Responsibilities and impact
The role involves supervising daily hotel operations including guest relations, cleanliness, training staff, managing shifts, conducting inspections, handling inventory, supporting onboarding, overseeing time clocks, auditing, reporting, purchase order processing, quality assurance, safety compliance, and covering department head positions as needed.
Compensation and benefits
The position offers hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance available after 30 days for full-time employees.
Experience and skills
Candidates should have a positive attitude, ability to follow guidelines, decision-making skills, ability to handle pressure, conflict resolution skills, financial literacy, attention to detail, proficiency in Windows and company software, communication skills, hospitality experience, a valid driver's license, and preferably a Bachelor’s or Associate’s degree with supervisory experience in hospitality or related fields.
Career development
The job offers career advancement and upward mobility within MCR Hotels, supporting professional growth in the hospitality industry.
Work environment and culture
MCR Hotels emphasizes a culture of cleanliness, friendliness, teamwork, and a welcoming environment for guests and employees, promoting clear communication and a positive workplace.
Company information
MCR Hotels is the third-largest hotel owner-operator in the U.S., founded in 2006, managing a $5 billion portfolio of 148 hotels across 37 states, operating under multiple major brands, and recognized for innovation and excellence in the hospitality industry.
Job location and travel
The job is located at the Residence Inn Dallas Plano, with expectations for onsite presence during shifts and potential travel as required.
Unique job features
The role includes unique responsibilities such as conducting detailed daily inspections, supporting multiple operational areas including guest service and maintenance, and ensuring adherence to brand standards and safety regulations.
Company overview
MCR Hotels is a prominent hotel management and investment company that operates a diverse portfolio of properties across the United States. They generate revenue through hotel operations, including room bookings, food and beverage services, and event hosting. Founded in 2006, MCR has grown significantly, acquiring and managing over 140 hotels, making it one of the largest hotel owners in the country. The company is known for its strategic acquisitions and effective management practices, ensuring high occupancy rates and customer satisfaction.
How to land this job
Tailor your resume to emphasize leadership in hospitality, daily operations management, guest satisfaction, and team training, reflecting the Assistant General Manager role at MCR Hotels.
Highlight your ability to maintain spotless cleanliness, oversee quality assurance, and handle guest relations with a friendly, can-do attitude, aligning with MCR's standards.
Apply through multiple platforms including the MCR Hotels corporate career site, LinkedIn, and popular hospitality job boards to maximize your chances.
Connect with current MCR Hotels management team members on LinkedIn, especially those in operations or hotel management; start conversations by complimenting recent company awards or asking about team culture and guest experience improvements.
Optimize your resume for ATS by incorporating keywords such as 'guest satisfaction,' 'team leadership,' 'quality assurance,' 'inventory management,' and 'hospitality operations' to ensure it passes initial screenings.
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