Job summary
Job post source
This job is directly from Crown Castle
Job overview
The Sr NOC Analyst at Crown Castle manages and maintains the network infrastructure, providing technical support and ensuring network stability and reliability.
Responsibilities and impact
The role involves investigating network issues, executing corrective measures, updating teams on ticket status, supporting peers, using monitoring systems to identify and fix network events, and managing change events.
Compensation and benefits
The pay range is $37.07 to $50.96 per hour, with potential bonuses, equity incentives, medical, dental, vision, life insurance, 401k plan, 18 days PTO, and 12 paid holidays.
Experience and skills
Requires a bachelor's degree or equivalent experience, 3+ years in telecommunications, strong knowledge of network technologies and protocols, experience with Ciena, Cisco, Juniper, MRV, Infinera, ADVA platforms, and strong communication and detail orientation.
Work environment and culture
Hybrid work model with 60% office presence and 40% remote work, rotational holiday coverage expected, emphasis on teamwork and communication.
Company information
Crown Castle is a telecommunications infrastructure company focused on fiber and network services, emphasizing customer network stability and reliability.
Team overview
The Sr NOC Analyst reports to the NOC Supervisor and works cross-functionally with internal teams, vendors, and the NOC team.
Job location and travel
Hybrid work model with assigned office presence approximately 3 days per week and remote work 2 days per week.
Application process
Applicants must apply via the Crown Castle careers site; resumes from agencies or third parties without formal agreements are not accepted; the position remains open until filled.
Unique job features
The role includes managing a heterogeneous network across multiple platforms and using advanced monitoring tools like Netcool to maintain network performance.
Company overview
Crown Castle is a leading provider of shared communications infrastructure in the United States, specializing in cell towers, small cells, and fiber solutions. They generate revenue primarily through long-term leasing agreements with wireless carriers, enabling these carriers to expand their network coverage and capacity. Founded in 1994, Crown Castle has grown through strategic acquisitions and organic expansion to become a key player in the telecommunications industry, supporting the increasing demand for mobile data and connectivity. Their extensive portfolio includes over 40,000 cell towers and approximately 80,000 route miles of fiber, making them a crucial partner in the deployment of 5G technology.
How to land this job
Position your resume to highlight your expertise in managing and troubleshooting heterogeneous network environments, especially with fiber infrastructure and telecommunications platforms like Ciena, Cisco, and Juniper, which are crucial for Crown Castle's Sr. NOC Analyst role.
Emphasize your experience in network monitoring tools such as Netcool, your ability to analyze and resolve network impairments swiftly, and your skills in drafting and executing change management events to align with the job's responsibilities.
Apply through multiple channels including the Crown Castle careers site and LinkedIn to maximize visibility and increase your chances of landing an interview for this role.
Connect with current employees in Crown Castle's Network Control Center or related divisions on LinkedIn. Start conversations by referencing recent network initiatives at Crown Castle or by asking for insights on how the NOC team collaborates on complex network issues.
Optimize your resume for ATS by incorporating keywords from the job description such as 'fiber optical network,' 'network monitoring,' 'change management,' 'telecommunications,' and specific platforms like 'Ciena' and 'Juniper' to ensure your resume passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and deepening your technical knowledge.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.