Job summary
Job post source
This job is directly from eClinicalWorks
Job overview
The Strategic Account Manager at eClinicalWorks is responsible for managing client relationships and ensuring the healthcare IT platform is up to date, ultimately improving client satisfaction and operational efficiency.
Responsibilities and impact
Daily responsibilities include developing project plans for system upgrades, conducting SWOT analyses, managing client projects for cloud migration, and maintaining client relationships through regular communication and documentation of interactions.
Compensation and benefits
eClinicalWorks offers eighteen days of Paid Time Off, nine Paid Holidays, medical and dental insurance, a 401(k) plan with company contributions, and an annual discretionary bonus.
Experience and skills
Candidates should have a Bachelor’s degree, at least one year of client management and conflict management experience, and be bilingual in English and Spanish; preferred qualifications include eCW product knowledge and deployment planning experience.
Career development
There are opportunities for professional growth through exposure to various healthcare IT projects and the chance to develop strategic client management skills.
Work environment and culture
eClinicalWorks promotes a culturally diverse environment focused on creativity, innovation, and teamwork, aiming to empower individuals and support diverse perspectives.
Company information
eClinicalWorks is a privately held leader in healthcare IT, providing cloud-based EHR/PRM solutions to medical professionals worldwide, with a commitment to improving healthcare through technology.
Team overview
The job involves collaboration with internal eClinicalWorks teams, although specific team size and dynamics are not detailed in the description.
Unique job features
The role offers unique opportunities to work with cutting-edge healthcare technology and engage in strategic project management to enhance client satisfaction.
Company overview
eClinicalWorks is a prominent healthcare IT company that specializes in providing electronic health records (EHR) solutions and practice management software to medical practices and healthcare organizations. Founded in 1999, the company has grown to serve a vast network of healthcare providers, offering cloud-based solutions that streamline clinical workflows and enhance patient care. eClinicalWorks generates revenue through the sale of its software products, subscription services, and support offerings. A significant milestone in its history was the introduction of its cloud-based EHR system, which has been pivotal in transforming healthcare delivery by improving data accessibility and interoperability.
How to land this job
Tailor your resume to prominently feature your client management experience, conflict management skills, and bilingual proficiency in English and Spanish, as these are critical for the Strategic Account Manager role at eClinicalWorks.
Highlight your project management abilities and experience with strategic analysis, especially in relation to healthcare IT solutions and client relationship building, to align with the responsibilities outlined in the job description.
Increase your chances by applying through various platforms, including eClinicalWorks' corporate site and LinkedIn, to maximize your visibility and reach.
Network with professionals in the relevant division at eClinicalWorks on LinkedIn; potential ice breakers could include asking about their experience with eClinicalWorks products or expressing interest in their approach to client satisfaction initiatives.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'project management,' 'client satisfaction,' and 'bilingual,' to enhance your chances of passing initial screenings.
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