Job summary
Job post source
This job is directly from First Student
Job overview
The Candidate Experience Specialist at First Student manages the onboarding journey for new hires, ensuring a smooth transition from offer to training, impacting the company's ability to efficiently staff and train employees.
Responsibilities and impact
The role involves guiding candidates through onboarding, coordinating training schedules, managing hiring documentation and compliance, collaborating with internal teams, maintaining ATS records, fostering candidate engagement, monitoring KPIs, ensuring legal compliance, providing excellent customer service, and suggesting process improvements.
Experience and skills
Requires 2-3+ years in call centre, recruiting, or related HR roles, experience in high-volume recruitment and fast-paced environments, familiarity with ATS/CRM systems, strong organizational and communication skills, and proficiency in Microsoft Office.
Work environment and culture
First Student values diversity, inclusion, and equal opportunity, promoting a supportive and accommodating work environment with remote work options and minimal travel.
Company information
First Student is a leading school transportation provider operating in 460 locations across the US and Canada, employing over 48,000 people and managing more than 43,000 buses to safely transport five million students daily.
Job location and travel
Remote work environment with occasional travel to company locations for meetings or training as needed.
Unique job features
The role offers the opportunity to work remotely while coordinating across multiple teams and systems to enhance candidate experience and onboarding efficiency.
Company overview
First Student is a leading provider of school transportation services in North America, responsible for safely transporting millions of students to and from school each day. The company generates revenue primarily through contracts with school districts, offering a range of services including regular route transportation, special needs transportation, and field trip services. Founded in 1999, First Student is a subsidiary of FirstGroup plc, a British transport company, and has a significant presence in the U.S. and Canada, emphasizing safety, reliability, and customer service in its operations.
How to land this job
Position your resume to highlight your experience managing candidate onboarding journeys, emphasizing coordination of training schedules and compliance documentation to align with First Student's Candidate Experience Specialist role.
Showcase your ability to serve as a primary contact for new hires, demonstrating strong communication skills and customer service excellence to ensure a seamless onboarding process.
Emphasize familiarity with ATS and CRM systems, attention to detail in documentation, and experience working in fast-paced, metrics-driven environments as key qualifications.
Apply through multiple channels including First Student's corporate careers site, LinkedIn job postings, and other job boards where the role is advertised to maximize application visibility.
Connect with First Student HR, Talent Acquisition, or Training team members on LinkedIn; use ice breakers like commenting on their recent company initiatives or asking about the onboarding process improvements to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'candidate onboarding,' 'compliance,' 'training coordination,' 'ATS,' 'customer service,' and 'metrics-driven environment' to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.
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