Job summary
Job post source
This job is directly from Erie Insurance Group
Job overview
The Inside Claims Representative at Erie Insurance Group handles liability and property claims under close supervision, impacting the company's claims processing and customer service.
Responsibilities and impact
The role involves investigating and adjudicating claims, verifying coverage, maintaining reserves, communicating with involved parties, negotiating claims, recognizing subrogation opportunities, and supporting property claims during high volume periods.
Compensation and benefits
The salary range is $44,055 to $70,372 annually, with eligibility for an annual bonus. Benefits include premier health, dental, vision coverage starting day one, pension plan, 401(k) with match, paid time off, tuition reimbursement, life and disability insurance, orthodontic coverage, adoption and fertility assistance, well-being programs, paid volunteer hours, and charitable gift matching.
Experience and skills
Requires a high school diploma or GED with two years of related claims or customer service experience; a Bachelor's or Associate's degree is preferred. Candidates must obtain appropriate state licenses within 45 to 90 days of employment. Completion of insurance introductory courses is preferred.
Career development
Offers career development opportunities including tuition reimbursement for higher education and industry designations.
Work environment and culture
Erie Insurance values diversity, innovation, trust, accountability, and customer focus within a supportive and inclusive environment.
Company information
Erie Insurance Group is a Fortune 500 company with over 6,000 employees and 13,000 independent agencies, operating in 12 states and the District of Columbia, known for its comprehensive insurance services.
Team overview
The candidate will work remotely for the Raleigh Branch office within the Zone Operations Department, collaborating with claims and other departments.
Job location and travel
The position is remote but requires residency within 50 miles of the Raleigh Branch office, with weekday evening and/or Saturday shifts as needed.
Unique job features
The job requires remote work with specific internet bandwidth requirements, licensing within a set timeframe, and involves handling both liability and property claims with a strong focus on compliance and customer service.
Company overview
Erie Insurance Group is a multi-line insurance company offering auto, home, business, and life insurance. Founded in 1925 in Erie, Pennsylvania, the company has grown significantly and now operates in 12 states and the District of Columbia. Erie Insurance makes money through underwriting premiums and investment income. Known for its strong customer service and financial stability, Erie consistently ranks high in customer satisfaction surveys and has a long-standing history of community involvement and support.
How to land this job
Tailor your resume to highlight your experience in claims handling or customer service, emphasizing your knowledge of liability and property claims within designated authority as outlined in the job description.
Focus on showcasing your ability to handle investigations, coverage verification, claims negotiation, and compliance with state insurance laws, while demonstrating strong communication skills for interacting with policyholders and agents.
Apply through multiple platforms including Erie Insurance Group's official corporate career site and LinkedIn to maximize your application visibility and reach.
Connect with current employees in the Claims Division or Zone Operations Department on LinkedIn; use ice breakers such as commenting on recent Erie Insurance initiatives or asking about their experience working remotely for the Raleigh Branch office.
Optimize your resume for ATS by incorporating keywords from the job description like 'claims investigation,' 'liability laws,' 'coverage verification,' 'claims negotiation,' and 'customer focus' to improve your chances of passing initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application channels, and facilitate networking by finding relevant contacts at Erie Insurance Group, allowing you to focus your time on preparing for interviews and skill development.
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