Job summary
Job post source
This job is directly from Optimist Youth Homes and Family Services
Job overview
The Assistant IT Coordinator provides first and second level IT support and helps define and deliver IT strategy to ensure effective IT systems within the agency.
Responsibilities and impact
The role involves IT support, building relationships across departments, overseeing IT projects, maintaining security programs, disaster recovery planning, managing IT policies, budgeting, analytics, vendor management, training staff, and responding to help desk tickets.
Compensation and benefits
The salary range is $30.00 to $41.53 per hour with a hiring range starting at $30.00 per hour; benefits details are not specified.
Experience and skills
Candidates need a BSc/BA in computer science or related experience, knowledge of MS Office 365, electronic health records, HIPAA, IT budget management, and strong communication and organizational skills.
Work environment and culture
The role requires emotional stability and effective interaction with children, adolescents, and adults with mental or behavioral health issues, emphasizing a supportive and responsible work environment.
Company information
Optimist Youth Homes and Family Services is an agency focused on serving children and families, with a commitment to IT support and security within its operations.
Job location and travel
The position requires travel to multiple agency sites in California and involves on-call and after-hours support as needed.
Unique job features
The job includes unique responsibilities such as supporting electronic health record systems, automating reports, and managing compliance training systems.
Company overview
Optimist Youth Homes and Family Services is a non-profit organization dedicated to providing comprehensive support and care for at-risk youth and their families in Los Angeles. They offer residential treatment, mental health services, education, and community-based programs aimed at fostering stability and personal growth. Founded in 1906, the organization has a long history of adapting to the evolving needs of the community, ensuring that vulnerable populations receive the necessary resources to thrive. Revenue is primarily generated through government contracts, grants, and donations.
How to land this job
Position your resume to highlight your hands-on experience providing first and second level IT support, emphasizing your skills in troubleshooting hardware, software, and network issues within multi-site environments.
Showcase your knowledge of Microsoft Office 365, including Teams, Intune, and SharePoint management, as well as experience with electronic health record systems like Exym and familiarity with HIPAA privacy and security standards.
Emphasize your ability to assist in IT project oversight, budgeting, vendor management, and disaster recovery planning, demonstrating organizational and leadership skills relevant to supporting agency-wide IT strategy.
Apply through multiple channels such as the Optimist Youth Homes and Family Services corporate careers page, LinkedIn, and other job boards to maximize your chances of being noticed for this Assistant IT Coordinator role.
Connect with current IT staff or department leaders at Optimist Youth Homes and Family Services on LinkedIn; use ice breakers like commenting on recent IT initiatives the agency has posted about or asking for advice on how the IT team supports the agency's mission.
Optimize your resume for ATS by incorporating keywords and phrases from the job description like 'first and second level IT support,' 'Microsoft Office 365,' 'EHRS (Exym),' 'HIPAA,' 'disaster recovery,' and 'vendor management' to improve resume screening success.
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