Job summary
Job post source
This job is directly from NCR Voyix
Job overview
The Field Service Technician role at NCR Voyix involves providing installation, maintenance, and repair services for electromechanical equipment, supporting retail customers, and ensuring operational excellence in the Charleston, SC area.
Responsibilities and impact
The technician will perform customer installations, maintenance, service calls, repairs, preventive maintenance, and system overhauls on self-checkout and related equipment, while managing customer issues and delivering solutions promptly.
Compensation and benefits
The position offers an hourly pay range of $17.00 to $19.00 with overtime pay, 7 paid holidays plus 6 floating holidays, up to 80 hours of paid vacation in the first year, 401K retirement plan, company vehicle, and immediate medical insurance availability.
Experience and skills
Candidates must be local to the area, authorized to work in the US, have a valid driver's license meeting fleet requirements, possess basic PC and electronic skills, and be able to perform physical tasks; preferred qualifications include certifications like A+, CompTIA, N+, and related experience.
Career development
NCR Voyix provides formal training, mentorship, and a learning community to help employees grow their skills and advance in their careers within the company.
Work environment and culture
The company values diversity, inclusion, and creating a supportive environment where employees feel valued and can contribute to global commerce as brand ambassadors.
Company information
NCR Voyix is a global leader in digital commerce solutions for retail, restaurant, and banking industries, with 16,000 employees worldwide and a history of nearly 140 years in consumer transaction technologies.
Team overview
The Field Services Team acts as the first line of response to customers, working collaboratively across territories with dedicated teachers, mentors, and coaches to enhance service capabilities.
Job location and travel
The job is located in Charleston, SC, requiring local residency, with travel and flexible rotating shifts including weekends and holidays.
Application process
Applicants should apply directly through NCR Voyix, ensuring communications come from official @ncrvoyix.com emails; recruitment agencies are not accepted unless on the preferred supplier list.
Unique job features
The role offers unique opportunities to work with leading retail customers, receive comprehensive training, and operate specialized equipment like scissor lifts in retail environments.
Company overview
NCR Voyix is a leading global technology company specializing in software, hardware, and services for the financial, retail, and hospitality industries. They generate revenue through the sale of point-of-sale systems, ATMs, self-service kiosks, and comprehensive software solutions that enhance customer experiences and operational efficiency. Founded in 1884 as National Cash Register, the company has a rich history of innovation, including the development of the first mechanical cash register. Today, NCR Voyix continues to drive digital transformation with cutting-edge technologies and a strong focus on customer-centric solutions.
How to land this job
Position your resume to highlight your mechanical aptitude, basic electronic skills, and ability to perform physical tasks such as lifting and operating equipment, as these are key for the Field Service Technician role at NCR Voyix.
Emphasize your experience or readiness to handle customer installations, maintenance, and service calls promptly, along with any familiarity with electromechanical or self-checkout systems.
Apply through multiple channels including NCR Voyix’s official corporate careers page and LinkedIn to maximize your application visibility and increase chances of consideration.
Connect with current Field Service Technicians or team members in the service division at NCR Voyix on LinkedIn; use ice breakers like commenting on their experience with NCR Voyix training programs or asking about the company culture and growth opportunities.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'field service technician,' 'electromechanical equipment,' 'customer installation,' 'maintenance,' 'PC skills,' and 'valid driver’s license' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and skill development.
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