Bangor Savings Bank

Customer Service Specialist

BANGOR, MEPosted 30+ days ago

Job summary

  • Job overview

    This job is directly from Bangor Savings Bank and involves providing excellent customer service and banking services while building strong customer relationships.

  • Responsibilities and impact

    The role includes processing teller transactions, engaging with customers to understand their financial needs, and contributing to the bank's sales growth by recommending appropriate solutions.

  • Experience and skills

    Candidates should have a high school diploma and two years of experience in retail banking, lending, sales, or customer service, along with basic lending proficiency and computer literacy.

  • Company information

    Bangor Savings Bank is a financial institution focused on providing a range of banking services while emphasizing customer relationships and community engagement.

Company overview

Bangor Savings Bank, founded in 1852, is a prominent regional bank headquartered in Bangor, Maine. The bank provides a wide range of financial services including personal and business banking, mortgages, loans, and wealth management. It generates revenue primarily through interest on loans, service fees, and investment income. Bangor Savings Bank is known for its strong community involvement and commitment to customer service, having grown significantly through strategic acquisitions and expansions in New England.

How to land this job

  • Position your resume to prominently feature your customer service experience and ability to build strong relationships, as these are key for the Customer Service Specialist role at Bangor Savings Bank.

  • Highlight your proficiency in processing transactions accurately and efficiently, along with your understanding of banking products and services, as these are critical aspects of the job description.

  • Apply through multiple platforms including Bangor Savings Bank's corporate website and LinkedIn to maximize your exposure for this position.

  • Network with individuals in Bangor Savings Bank's customer service division on LinkedIn; potential ice breakers could include asking about their experience with the bank's customer service approach or expressing your enthusiasm for the bank's community involvement.

  • Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'customer experience,' 'sales skills,' and 'transaction processing,' ensuring it aligns with what the bank is looking for.

  • Utilizing Jennie Johnson's Power Apply feature can simplify your application process, helping you tailor your resume, identify the best application channels, and connect with relevant contacts, allowing you to focus on your job search effectively.

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