Job summary
Job post source
This job is directly from NFP, an Aon company.
Job overview
The Commercial Lines Account Manager at NFP manages existing commercial insurance accounts with a focus on client retention and cross-selling to support business growth.
Responsibilities and impact
The role involves daily client service, contract and coverage analysis, managing endorsements, handling billing inquiries, renewal preparation, claims follow-up, and collaborating with producers to maintain strong client relationships and increase revenue.
Compensation and benefits
The position offers a competitive salary range of $41,000 to $90,000 based on experience and location, paid time off, 401(k) with match, health and wellness programs, exclusive discounts, and potential performance-based incentives.
Experience and skills
Candidates must have a property and casualty insurance license, at least 2 years of commercial or personal lines insurance experience, strong communication skills, proficiency in Microsoft Word and Excel, and preferably experience with EPIC agency management system.
Career development
Opportunities include continuing education, professional designations, and in-house training to support personal and professional growth.
Work environment and culture
NFP promotes a PeopleFirst culture focused on nurturing lifelong employee relationships and inclusivity, recognized as a Best Places to Work and endorsed by WORK180.
Company information
NFP, an Aon company, is a leading insurance brokerage recognized for its consultative approach and global risk management solutions, with multiple workplace awards.
Job location and travel
The position is primarily hybrid based in Charlotte, NC, with remote options for experienced candidates working Eastern Standard Time hours, including possible on-site training.
Unique job features
This role emphasizes client retention and cross-selling within a consultative insurance brokerage environment, offering flexibility in work location and a comprehensive benefits package.
Company overview
NFP, an Aon company, is a leading insurance broker and consultant that provides employee benefits, property and casualty, retirement, and individual private client solutions through its licensed subsidiaries and affiliates. They generate revenue primarily through commissions and fees for their brokerage and consulting services. Founded in 1998, NFP has grown significantly through strategic acquisitions and partnerships, enhancing its capabilities and expanding its global footprint. As part of Aon, NFP benefits from a robust network and extensive resources, positioning it as a key player in the insurance and consulting industry.
How to land this job
Tailor your resume to emphasize your property and casualty insurance license, along with your 2+ years of experience in commercial lines and knowledge of underwriting, coverage, and rate analysis, as these are critical for the Commercial Lines Account Manager role at NFP, an Aon company.
Highlight your strong communication skills, client relationship management, and ability to handle contract and coverage analysis, renewal control, and cross-selling within an existing book of business to align with the job's core responsibilities.
Apply through multiple platforms including NFP’s official corporate careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the Commercial Lines or Account Management divisions at NFP on LinkedIn; start conversations by complimenting recent company achievements or asking about how they approach client retention and cross-selling in their roles.
Optimize your resume for ATS by incorporating keywords from the job description such as 'commercial lines insurance,' 'P&C license,' 'client relationship management,' 'coverage analysis,' and 'renewal control' to ensure your resume passes automated screening.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple job posting sites, and find relevant LinkedIn contacts to network with, freeing up your time to focus on preparing for interviews and enhancing your skills.
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