BUSINESS COORDINATOR & QA SPECIALIST

CHICAGO, ILPosted 30+ days ago

Job summary

• Job post source

  This job is directly from American Property Casualty Insurance Association

• Job overview

  The Business Coordinator & QA Specialist role at American Property Casualty Insurance Association ensures quality assurance in statistical data processes and supports business development and customer service efforts, impacting internal quality and external subscriber relations.

• Responsibilities and impact

  The role involves quality assurance of statistical data, maintaining documentation standards, supporting subscriber onboarding and retention, compliance monitoring, developing customer service programs, and assisting business development and advocacy through marketing support and communication.

• Experience and skills

  Candidates need 5+ years in the insurance industry, experience in statistical and data reporting and analysis, project/process management skills, knowledge of ISO9000 or Six Sigma, and digital/social media communication experience; preferred skills include strong communication, empathy, analytical thinking, and customer service orientation.

Company overview

The American Property Casualty Insurance Association (APCIA) is a leading trade association representing the property and casualty insurance industry in the United States. It advocates for policies that support a competitive insurance market and provides a unified voice for its members, which include a wide range of insurance companies. APCIA was formed in 2019 through the merger of the American Insurance Association and the Property Casualty Insurers Association of America, combining over a century of industry expertise. The association focuses on legislative and regulatory advocacy, industry research, and public education to promote the stability and growth of the insurance sector.

How to land this job

• Tailor your resume to emphasize your experience in statistical data quality assurance, process management, and your familiarity with ISO9000 or Six Sigma methodologies, which are key to this role at American Property Casualty Insurance Association.

• Highlight your skills in documentation standards, audit support, and subscriber onboarding, showcasing your ability to manage cross-departmental responsibilities and maintain high-quality work products.

• Apply through multiple channels such as the American Property Casualty Insurance Association’s corporate career page and LinkedIn to maximize your application visibility and chances of success.

• Connect with professionals in the statistical unit or business development division at American Property Casualty Insurance Association on LinkedIn; use ice breakers like commenting on recent industry trends, asking about their experience with subscriber onboarding, or inquiring about quality assurance challenges they face.

• Optimize your resume for ATS by including keywords from the job description such as 'statistical data quality assurance,' 'ISO9000,' 'Six Sigma,' 'subscriber onboarding,' 'audit support,' and 'digital/social media communication' to ensure it passes initial screenings effectively.

• Consider using Jennie Johnson’s Power Apply feature to automate the application process, tailor your resume with the right keywords, find multiple application portals, and identify relevant LinkedIn contacts for networking, saving you valuable time during your job search.