Biolumina

SVP, Director of Client Services

NEW YORK, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Biolumina

  • Job overview

    The SVP, Director of Client Services at Biolumina leads client relationship management and agency staff development to protect and grow business revenue and profitability.

  • Responsibilities and impact

    The role involves managing senior client relationships, overseeing account management staff, ensuring high-quality agency work, leading new business efforts, and maintaining financial health of accounts.

  • Experience and skills

    Requires a college degree preferably in marketing, advertising, communications, or science/medicine, 9-10 years agency or comparable experience, 6 years supervisory experience, oncology and high science agency HCP marketing experience, and strong communication and business skills.

  • Career development

    The position offers opportunities to mentor and develop staff, lead teams, and influence agency policy and operations, fostering professional growth.

  • Work environment and culture

    Biolumina values openness, bravery, and proactivity, promoting a respectful, adaptive, and inclusive work environment focused on collaboration and continuous improvement.

  • Company information

    Biolumina is an agency within Omnicom Health, focused on high science and oncology marketing, committed to inclusive talent development and delivering strategic, creative healthcare marketing solutions.

  • Team overview

    The candidate will lead account management teams, mentor direct reports, and collaborate with agency staff and senior client contacts to drive business success.

  • Unique job features

    The role uniquely combines senior leadership responsibilities with direct client engagement and staff development in a specialized healthcare marketing agency.

Company overview

Biolumina is a full-service healthcare advertising agency specializing in oncology and other complex therapeutic areas. The company provides strategic marketing, creative development, and brand communication solutions for pharmaceutical and biotechnology clients, helping them effectively convey scientific and medical innovations to healthcare professionals and patients. Founded in 2009 and headquartered in New York City, Biolumina is part of the Omnicom Health Group, leveraging its network to deliver integrated and impactful campaigns. The agency's expertise lies in translating intricate medical data into compelling narratives, driving brand success in competitive markets.

How to land this job

  • Tailor your resume to emphasize leadership in client services, showcasing your ability to manage senior client relationships, drive revenue growth, and lead account teams effectively, as these are core to the SVP Director role at Biolumina.

  • Highlight your experience in staff development, mentorship, and retention, alongside your strategic planning and financial stewardship skills, since Biolumina values growth in both clients and internal teams.

  • Apply through multiple channels including Biolumina's corporate careers page and LinkedIn to maximize your application’s visibility and ensure you don’t miss opportunities.

  • Connect with professionals in Biolumina’s client services or account management divisions on LinkedIn; use ice breakers like referencing Biolumina’s core values—Open Mind, Brave Heart, Ready Hands—or asking about their experience leading client growth and team development.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'client relationship management,' 'staff leadership,' 'financial performance,' 'oncology marketing,' and 'agency growth' to improve your chances in automated screenings.

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