Job summary
Job post source
This job is directly from dnata
Job overview
The Continuous Improvement (CI) Manager at dnata leads operational excellence initiatives to optimize productivity, reduce costs, and enhance customer satisfaction in aviation catering operations at JFK Airport.
Responsibilities and impact
The CI Manager analyzes operations to identify improvement opportunities, drives lean manufacturing initiatives, communicates changes to management, coaches staff, and develops training programs to foster continuous improvement.
Compensation and benefits
The position offers a salary range of $82,000 to $120,000 annually with weekly pay, excluding incentives; benefits details are not specified.
Experience and skills
Candidates should have a bachelor's degree preferred or a high school diploma with 10 years' relevant experience, strong organizational and leadership skills, experience in high-volume manufacturing or catering environments, and familiarity with lean manufacturing techniques; SERV Safe Certification is preferred.
Career development
The company invests in ongoing development through training, mentoring, and opportunities to work across its national network, supporting professional growth.
Work environment and culture
dnata values diversity and inclusion, fostering a strong workplace with mentoring, volunteer, and professional development opportunities, and supports a culture of continuous improvement.
Company information
dnata is a global air services provider established in 1959, operating in 127 airports across 35 countries, offering ground handling, cargo, travel, and flight catering services to over 300 airlines.
Team overview
The role is part of the Inwood, NY team supporting JFK international Airport, collaborating with cross-functional teams and leadership to implement improvements.
Job location and travel
The position is based in Inwood, NY, supporting operations at JFK International Airport, with some travel required during projects.
Unique job features
The role uniquely combines lean manufacturing principles with aviation catering, offering opportunities to lead cross-functional continuous improvement initiatives and develop training programs.
Company overview
Dnata, short for Dubai National Air Travel Agency, is a leading global air services provider offering ground handling, cargo, travel, and flight catering services. Founded in 1959 in Dubai, it has expanded its operations to over 35 countries across six continents. Dnata generates revenue through its comprehensive suite of services to airlines, airports, and travelers, ensuring efficient and high-quality operations. A key historical milestone includes its acquisition of Alpha Flight Group in 2010, significantly boosting its catering division.
How to land this job
Position your resume to highlight your expertise in Lean Manufacturing principles, continuous improvement methodologies, and experience leading cross-functional teams in high-volume operations, emphasizing your ability to drive operational excellence and cost reduction in aviation catering or similar environments.
Emphasize skills in process mapping, root cause analysis, performance metrics, and training development, showcasing your capability to implement Lean tools such as 5S, Kanban, Value Stream Mapping, and Just in Time systems to optimize productivity and safety.
Apply through multiple channels including dnata's corporate careers site, LinkedIn job postings, and specialized aviation or manufacturing job boards to maximize your application visibility and reach.
Connect with current dnata employees in the Continuous Improvement or Operations divisions on LinkedIn, initiating conversations by referencing recent company initiatives or expressing genuine interest in their approach to Lean transformations, for example, 'I noticed dnata's recent focus on Lean Manufacturing—I'd love to hear how your team is driving these improvements at JFK Airport.'
Optimize your resume for ATS by incorporating keywords from the job description such as 'continuous improvement,' 'Lean Manufacturing,' 'process mapping,' 'root cause analysis,' '5S,' 'Kanban,' and 'value stream mapping' to ensure your resume passes automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume customization, identify the best application channels, and find relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and strategic job search activities.
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