Job summary
Job post source
This job is directly from DermCare Management
Job overview
The Patient Service Representative at DermCare Management supports clinic operations by providing excellent customer service and administrative support to ensure smooth patient flow and adherence to healthcare regulations.
Responsibilities and impact
The role involves greeting patients, scheduling appointments, verifying insurance eligibility, collecting payments, maintaining clean public spaces, assisting patients at check-in and check-out, managing medical records requests, and coordinating communication between patients and staff.
Compensation and benefits
The position offers health, dental, and vision insurance, paid time off, a retirement plan, and a health savings account.
Experience and skills
Candidates should have at least a high school diploma, one year of customer service experience, preferably healthcare experience, and skills in multitasking, attention to detail, and effective communication; bilingual Spanish is a plus.
Work environment and culture
The company values professionalism, fairness, and courtesy, fostering a positive work environment that complies with HIPAA, OSHA, and other healthcare regulations.
Company overview
DermCare Management is a healthcare company specializing in dermatology practice management. They provide administrative support, operational efficiencies, and growth strategies to dermatology practices, allowing physicians to focus on patient care. Revenue is generated through service fees from partner practices and strategic growth initiatives. Founded in 2017, DermCare has rapidly expanded by acquiring and partnering with numerous dermatology practices across the United States, emphasizing a collaborative approach to enhance clinical outcomes and patient satisfaction.
How to land this job
Tailor your resume to highlight your customer service experience, especially in healthcare or dermatology settings, emphasizing your ability to manage patient interactions professionally and courteously.
Showcase your skills in administrative support, including scheduling, data entry, and handling payments, as these are key responsibilities for the Patient Service Representative role.
Apply through multiple channels such as DermCare Management’s corporate career page, LinkedIn job postings, and reputable healthcare job boards to maximize your exposure.
Connect with employees in DermCare Management’s clinic or administrative divisions on LinkedIn; use ice breakers like commenting on their role in patient care or asking about their experience working at DermCare to start a conversation.
Optimize your resume for ATS by including keywords from the job description such as 'patient service,' 'scheduling,' 'HIPAA compliance,' 'payment processing,' and 'EMR systems' to ensure your resume passes initial screening.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications across multiple platforms and identify relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking effectively.
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