Job summary
Job post source
This job is directly from Matson Logistics.
Job overview
The Logistics Specialist at Matson Logistics manages booking, documentation, and tracking of freight loads to ensure smooth inbound logistics operations to Span Terminals and related destinations.
Responsibilities and impact
The role involves booking LTL, Volume, and Full loads, generating BOLs, tracking shipments, correcting BOL errors with carriers, coordinating with customers and dispatch to meet deadlines, providing rate quotes, supporting consolidation, handling customer service inquiries, assisting with audits, and scheduling pickups.
Experience and skills
Requires high school education with preferred vocational training, two years of customer service or transportation experience, strong communication, interpersonal, office, and Excel skills, attention to detail, and knowledge of transportation industry standards.
Work environment and culture
The company values a supportive, empowering work environment focused on trust, integrity, and reliability, with a high-paced office setting and a commitment to exceptional customer service.
Company information
Span Alaska Transportation, part of Matson Logistics, is an established freight forwarding company since 1978 serving Alaska with a reputation for outstanding service and a Great Place to Work certification.
Job location and travel
The position is based in a standard office environment with normal business hours and occasional overtime during peak periods.
Unique job features
The job offers a unique opportunity to work with freight destined for Alaska, Hawaii, Puerto Rico, and Guam, involving coordination with multiple carriers and supporting consolidation processes.
Company overview
Matson Logistics is a leading provider of multimodal transportation services, including ocean shipping, rail intermodal, highway brokerage, and warehousing. They generate revenue by offering comprehensive logistics solutions that optimize supply chains for various industries, leveraging their extensive network and expertise. Founded in 1882, Matson has a rich history rooted in the Pacific shipping industry, evolving from a regional carrier to a global logistics powerhouse. Their commitment to innovation and customer service has established them as a trusted partner in the logistics sector.
How to land this job
Position your resume to highlight experience in booking and managing LTL, volume, and full load shipments, emphasizing your knowledge of freight forwarding and carrier coordination relevant to Alaska, Hawaii, Puerto Rico, and Guam routes.
Emphasize skills in customer service, communication, and attention to detail, especially your ability to handle high call and email volumes, manage BOL corrections, and work collaboratively with carriers and dispatch teams to meet sailing deadlines.
Apply through multiple channels including the Span Alaska corporate site, Matson Logistics' official career portal, and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the logistics or transportation divisions at Matson Logistics on LinkedIn; use ice breakers like commenting on recent company achievements, asking about team culture, or inquiring about key challenges in the Logistics Specialist role to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'LTL booking,' 'BOL generation,' 'carrier coordination,' 'customer service,' and 'freight tracking,' ensuring your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple job boards and company sites, tailor your resume for ATS compatibility, and identify relevant LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and follow-ups.
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