Job summary
Job post source
This job is directly from Rent-A-Center
Job overview
The Bilingual Customer Account Representative at Rent-A-Center provides high-quality customer service and supports sales and product delivery to enhance customer satisfaction and company success.
Responsibilities and impact
The role involves delivering excellent customer service in stores and homes, managing deliveries and pickups safely, and maintaining store merchandising and cleanliness to ensure a positive customer experience.
Compensation and benefits
The position offers a starting hourly rate of $14.45 to $17, paid time off, Sunday off, full-time employment with consistent schedules, weekly pay, and comprehensive benefits including medical, dental, vision, life insurance, 401(k) with company match, and various supplemental insurance plans.
Experience and skills
Candidates must have a high school diploma or equivalent, be at least 18 years old, possess a valid driver's license with a good record, be able to lift and move heavy products, and have strong communication and customer service skills.
Career development
The job offers opportunities to advance within an award-winning culture, appealing to those seeking a career rather than just a job, with encouragement to learn and grow in the business.
Work environment and culture
Rent-A-Center promotes a diverse and inclusive work environment with a focus on safety, teamwork, and customer care, maintaining a positive and supportive workplace culture.
Company information
Rent-A-Center is a company focused on providing quality goods and services to improve customers' lives, emphasizing meaningful work and community impact.
Job location and travel
The position is full-time with work hours Monday through Saturday, store open to close, with Sundays and one other weekday off; it requires physical activity and driving company vehicles.
Unique job features
The job includes unique aspects such as 'white glove' customer service, opportunities to work both in-store and in customers' homes, and involvement in product handling and store merchandising.
Company overview
Rent-A-Center is a leading rent-to-own company that provides furniture, electronics, appliances, and computers to customers through flexible rental agreements. They generate revenue by offering products on a lease-to-own basis, allowing customers to make affordable weekly or monthly payments with the option to own the items after the rental period. Founded in 1986, Rent-A-Center has grown significantly, expanding its presence across the United States, Mexico, and Puerto Rico. The company is known for its customer-centric approach, no long-term commitments, and the ability to return products at any time without penalty.
How to land this job
Position your resume to highlight your bilingual communication skills and customer service expertise, as these are central to the Bilingual Customer Account Representative role at Rent-A-Center.
Emphasize your experience with handling physical tasks such as lifting and moving products, as well as your ability to maintain a clean and organized environment, which aligns with the job's physical demands and merchandising duties.
Apply through multiple online platforms including Rent-A-Center's corporate career site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Rent-A-Center employees in customer service or store operations divisions on LinkedIn; use ice breakers like commenting on their role in enhancing customer experience or asking about their favorite part of working at Rent-A-Center.
Optimize your resume for ATS by including keywords from the job description such as 'bilingual customer service,' 'product handling,' 'delivery and pickup,' 'customer experience,' and 'team collaboration' to ensure your resume passes initial screenings.
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