Job summary
Job post source
This job is directly from Conservice
Job overview
The Customer Success Manager - Compliance at Conservice is responsible for managing customer relationships within the ESG Account Management Team to ensure value creation and compliance benchmarking for clients.
Responsibilities and impact
The role involves managing relationships with management companies and ownership groups, driving growth of benchmarking services, problem-solving with clients and internal teams, managing projects, and collaborating across departments to improve processes and deliverables.
Experience and skills
The position requires strong business acumen, problem-solving skills, relationship-building ability, and knowledge of ESG services and compliance benchmarking products like Energy Star Certifications and Building Performance Standard.
Team overview
The role is part of the ESG Account Management Team, a subgroup of the ESG Customer Experience Team focused on customer value creation and collaboration.
Unique job features
The job emphasizes ownership mindset, initiative, and continuous value creation for customers and internal operations, distinguishing it within ESG service roles.
Company overview
Conservice is a utility management and billing company that provides services to property managers, owners, and tenants. They generate revenue by offering utility billing, energy management, and conservation solutions, helping clients reduce costs and improve efficiency. Founded in 2000, Conservice has grown to become a leader in the utility management industry, known for its innovative software and customer-centric approach. Candidates should be aware of the company's commitment to sustainability and its role in streamlining utility processes for various types of properties.
How to land this job
Position your resume to highlight your experience in customer success, project management, and client relations, emphasizing your ability to drive value creation and manage compliance benchmarking projects.
Focus on showcasing your business acumen, problem-solving skills, and relationship-building capabilities, as these are key for managing ongoing customer relationships and internal collaboration at Conservice ESG.
Apply through multiple platforms including Conservice's corporate career site and LinkedIn to maximize your chances of being noticed for the Customer Success Manager - Compliance role.
Connect with current Conservice ESG team members or Customer Success Managers on LinkedIn, using ice breakers like commenting on recent ESG initiatives or asking about their experience managing compliance benchmarking projects.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer value creation,' 'compliance benchmarking,' 'project management,' 'Energy Star Certifications,' and 'problem-solving.'
Jennie Johnson's Power Apply feature can automate your applications across multiple channels, tailor your resume for ATS, and identify relevant Conservice contacts to network with, saving you valuable time and increasing your job search effectiveness.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.