Job summary
Job post source
This job is directly from Watches of Switzerland Group PLC
Job overview
The Showroom Director leads and manages a high-performing team to deliver exceptional customer experience and achieve performance targets in a new showroom opening.
Responsibilities and impact
The role involves coaching team members, maintaining and improving operating processes, developing solutions to business challenges, and ensuring clear communication across the business.
Compensation and benefits
The position offers competitive earnings, medical, dental, life and disability benefits, ongoing training, career growth potential, and generous staff purchase discounts.
Experience and skills
Candidates should be excellent role models for customer service, demonstrate teamwork, be highly numerate to analyze sales performance, and be capable of leading and mentoring a dynamic team.
Career development
The job offers comprehensive ongoing training and career growth potential within the company.
Work environment and culture
The company values exceptional customer service, teamwork across its network, and a fast-paced, dynamic work environment.
Company information
Watches of Switzerland Group PLC is a retailer specializing in luxury watches, focusing on customer experience and professional store image.
Team overview
The candidate will lead a high-performing store team, coaching and mentoring members to maximize their potential.
Unique job features
The role involves opening a new showroom, providing an entrepreneurial approach to store management and customer service.
Company overview
Watches of Switzerland Group PLC is a leading luxury watch retailer with a prominent presence in the UK and the US. The company generates revenue through the sale of high-end timepieces from prestigious brands like Rolex, Patek Philippe, and Omega, as well as through after-sales services. Founded in 1924, it has grown significantly, with a notable IPO in 2019 that expanded its market reach and financial strength. The company is known for its exceptional customer service and exclusive brand partnerships, making it a key player in the luxury watch market.
How to land this job
Tailor your resume to highlight leadership skills, particularly your ability to manage and motivate high-performing teams, as this is central to the Showroom Director role at Watches of Switzerland Group PLC.
Emphasize your experience in delivering exceptional customer service and your capability to maintain and improve operating processes to ensure a streamlined, customer-focused business environment.
Showcase your analytical skills, especially your ability to understand and analyze sales performance data, which is crucial for meeting performance targets.
Apply through multiple platforms including the Watches of Switzerland Group PLC corporate website and LinkedIn to maximize your application visibility and chances.
Connect with current employees in the retail or showroom management divisions at Watches of Switzerland Group PLC on LinkedIn; you can break the ice by complimenting their showroom or asking about their experience with new showroom openings and team leadership.
Optimize your resume for ATS by incorporating keywords from the job description such as 'team leadership,' 'customer experience,' 'sales performance analysis,' 'process improvement,' and 'coaching and mentoring.'
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and refining your candidacy.
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