City of East Point

Communications Supervisor

EAST POINT, GAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from City of East Point

  • Job overview

    The Communications Supervisor oversees emergency communication officers, ensuring efficient response to calls and training new hires, thereby enhancing public safety operations.

  • Responsibilities and impact

    Daily responsibilities include supervising emergency communication shifts, training staff, dispatching responders, and maintaining compliance with policies and procedures.

  • Compensation and benefits

    The position offers paid holidays, vacation and sick leave, a pension plan, medical, dental, and vision insurance, as well as a 457b supplemental retirement plan and life insurance.

  • Experience and skills

    Candidates need two years of experience in E-911 communications, GA POST BCO certification, and preferred certifications in BLS, GCIC, and Communications Training Officer.

  • Career development

    Opportunities for professional growth include obtaining certifications within six months and potential advancement within the emergency communications department.

  • Work environment and culture

    The work environment is office-based, emphasizing teamwork and adherence to public safety protocols.

  • Company information

    City of East Point is dedicated to public safety and efficient emergency response, serving the community through its emergency communications department.

  • Team overview

    The candidate will supervise a team of emergency communication officers, focusing on training and performance evaluation.

  • Job location and travel

    The job is located in East Point, GA, typically performed in an office setting with desk work.

  • Unique job features

    The role includes unique responsibilities such as being the primary training officer and handling emergency dispatching, which distinguishes it from similar positions.

Company overview

The City of East Point is a municipal government entity located in Georgia, serving as the administrative body for the city’s operations and services. It oversees essential functions such as public safety, utilities, infrastructure maintenance, community development, and recreational programs, generating revenue primarily through taxes, utility fees, and service charges. Established in the late 19th century, East Point has a rich history tied to its development as a transportation hub and suburban community near Atlanta. The city emphasizes sustainability, economic growth, and community engagement, making it an attractive employer for those interested in public service and urban development.

How to land this job

  • Tailor your resume to highlight your supervisory experience in emergency communications, emphasizing your ability to train and evaluate staff, as well as your expertise in dispatching and monitoring responder safety.

  • Focus on showcasing your knowledge of E-911 systems, communication protocols, and the ability to handle multiple situations simultaneously, as these are crucial for the role.

  • Apply through various platforms, including the City of East Point's corporate site and LinkedIn, to maximize your chances of being noticed by hiring managers.

  • Connect with professionals in the communications division at City of East Point on LinkedIn to gather insights and demonstrate your interest in the position; potential ice breakers could include asking about their experiences with the team or discussing the importance of effective communication in emergency situations.

  • Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'emergency communications', 'dispatch', and 'supervision', to ensure your application passes initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can simplify your application process by tailoring your resume, identifying the best places to apply, and suggesting relevant LinkedIn connections, allowing you to focus more on your job search strategy.

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