Job summary
Job post source
This job is directly from TD
Job overview
The Retail Banker I role at TD in Portland, Maine involves providing financial expertise and consultative advice to customers to help them achieve their financial goals and enhance their relationship with TD.
Responsibilities and impact
The role includes educating customers on bank products, handling routine transactions, resolving customer issues, facilitating loan applications, and supporting customer outreach and sales activities to meet business objectives.
Compensation and benefits
The position offers a pay range of $22.50 to $29.00 per hour with opportunities for growth and skill development, along with a comprehensive Total Rewards package including health benefits, retirement plans, paid time off, and career development programs.
Experience and skills
Candidates need a high school diploma or GED, at least 1 year of customer service or sales experience, teller experience preferred, strong communication and organizational skills, proficiency in Microsoft Office, and must maintain active NMLS registration; a Notary License is preferred.
Career development
TD provides regular development conversations, training programs, mentoring, and an online learning platform to support career growth and skill enhancement within the organization.
Work environment and culture
TD emphasizes a positive, inclusive, and customer-focused work environment that supports diversity, teamwork, and a commitment to delivering legendary customer experiences.
Company information
TD is a leading global financial institution, the fifth largest bank in North America by branches, serving over 27 million customers with a strong commitment to innovation and customer experience.
Job location and travel
The job is located in Portland, Maine, with a 40-hour workweek and occasional domestic travel; the work environment involves both sedentary and active tasks.
Application process
Interested candidates will be contacted for interviews, with communication provided via email or phone; accommodations are available for applicants with disabilities upon request.
Unique job features
The role requires compliance with federal regulations including Regulation Z and SAFE Act, involves loan origination duties, and offers training and onboarding to ensure success in the position.
Company overview
TD, or Toronto-Dominion Bank, is one of Canada's largest financial institutions, providing a wide range of banking services including personal and commercial banking, wealth management, and insurance. They generate revenue through interest on loans, service fees, and investment products. Founded in 1955 through the merger of the Bank of Toronto and The Dominion Bank, TD has grown significantly, expanding its presence into the United States and other international markets. Notably, TD is known for its strong emphasis on customer service and innovative digital banking solutions.
How to land this job
Position your resume to highlight your customer service experience, ability to engage customers with consultative advice, and knowledge of banking products and services, emphasizing your skills in building relationships and identifying customer needs.
Focus on showcasing your communication skills, problem-solving abilities, multitasking proficiency, and familiarity with financial regulations and compliance, as these are critical for the Retail Banker I role.
Apply through multiple channels including TD's corporate career site, LinkedIn, and job boards where TD postings appear to maximize your application visibility.
Connect with current TD employees in the Personal & Commercial Banking division on LinkedIn; start conversations by mentioning your interest in the Retail Banker role, asking about their experience at TD, or commenting on TD's customer-centric approach to banking.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'consultative advice,' 'banking products,' 'compliance,' 'problem-solving,' and 'multitasking' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus on preparing for interviews and skill development.
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