Job summary
Job post source
This job is directly from Progressive Insurance
Job overview
The Claims Generalist Trainee role at Progressive Insurance involves learning to manage and resolve insurance claims efficiently, helping customers recover after accidents while developing skills in claims adjustment.
Responsibilities and impact
The trainee will handle claims from start to finish, including determining coverage and liability, interviewing involved parties, coordinating vehicle repairs, and negotiating claim resolutions.
Compensation and benefits
The position offers a salary range of $52,500 to $56,000 per year based on experience, an annual cash incentive up to 16% of eligible earnings, 401(k) with company match, medical, dental, vision insurance, wellness programs, paid time off, and various leave options.
Experience and skills
Candidates need three years of work experience or a bachelor's degree, or two years of work experience with an associate degree; training on insurance and claims adjustment is provided.
Career development
Progressive offers ongoing coaching, career development opportunities, and tuition assistance to support employee growth.
Work environment and culture
The company promotes a diverse, inclusive, and welcoming culture with Employee Resource Groups and emphasizes work-life flexibility and leadership.
Company information
Progressive Insurance is recognized as a top workplace for innovation, values, flexibility, compensation, and leadership, committed to employee development and customer service.
Team overview
The role includes support from a collaborative team and leaders to foster development and connection.
Job location and travel
The job is based in Greensboro, NC with a hybrid work model allowing a mix of in-office and remote work.
Unique job features
The role features a hybrid work environment with structured training periods, ongoing support, and opportunities to work remotely or in-office.
Company overview
Progressive Insurance is a leading American insurance company that specializes in auto, home, and other personal insurance products. Founded in 1937, Progressive has grown by offering innovative services such as usage-based insurance and a strong online presence, allowing customers to compare rates and manage policies easily. The company generates revenue primarily through insurance premiums and investment income. Progressive is known for its customer-centric approach, continuous technological advancements, and a strong brand presence, exemplified by its popular advertising campaigns featuring the character "Flo."
How to land this job
Position your resume to highlight customer service skills and your ability to manage multiple cases efficiently, as these are key in the Claims Generalist Trainee role at Progressive Insurance.
Emphasize your communication skills, experience in interviewing or negotiating, and any background in insurance or claims processing to align with the job duties like determining coverage and liability.
Apply through multiple channels including Progressive Insurance's official careers site and LinkedIn to maximize your chances of being noticed for this role.
Connect with current employees in the claims or customer service divisions at Progressive on LinkedIn; you can start conversations by commenting on recent company news, asking about their experience in claims adjustment, or expressing enthusiasm for Progressive’s hybrid work culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims adjuster trainee,' 'customer service,' 'liability determination,' 'claims process,' and 'negotiation skills' to pass initial screenings.
Jennie Johnson's Power Apply feature can automate applying through multiple platforms, tailor your resume to this specific role, and identify relevant Progressive employees to network with, saving you time and increasing your chances of success.
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