Intact Insurance Specialty Solutions

Business Operations Analyst - Operations (Hybrid/Remote)

REMOTEPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Intact Insurance Specialty Solutions

  • Job overview

    The Business Operations Analyst role at Intact Insurance Specialty Solutions supports operations by analyzing data, maintaining workflows, and updating training materials to enhance business processes and decision-making.

  • Responsibilities and impact

    The analyst conducts research and data analysis, supports dashboard and report creation, participates in projects and business reviews, develops process improvements, maintains training materials, and may provide second-tier support while collaborating with stakeholders and Agile teams.

  • Compensation and benefits

    The salary range is $66,000 to $93,000 depending on location and experience, with higher ranges for certain metro areas. Benefits include medical, dental, vision insurance, paid time off, 401(k) with up to 12% contributions, mental health support, life and disability insurance, and paid parental leave.

  • Experience and skills

    Candidates should have a bachelor's degree or equivalent experience, 3-5 years in P&C underwriting, rating, or operations, and strong SQL and relational database skills.

  • Career development

    The company offers opportunities to grow skills, learn from diverse teams, and advance by contributing to insurance transformation and collaborative projects.

  • Work environment and culture

    Intact values integrity, respect, customer focus, excellence, and social responsibility, fostering a diverse, inclusive, and flexible work environment that supports work-life balance.

  • Company information

    Intact Insurance Specialty Solutions specializes in customized specialty insurance solutions across multiple markets including the U.S., Canada, UK, and Europe, serving over a dozen industries with targeted risk control and claims services.

  • Team overview

    The role is part of the U.S. Operations team, working collaboratively with technical training and consulting teams, stakeholders, and Agile Scrum teams.

  • Job location and travel

    The position is hybrid/remote, with office locations in Canton, MA; Farmington, CT; Salem, VA, or remote within the U.S.

  • Unique job features

    The role involves working with multiple business units and systems, supporting Agile Scrum teams, and contributing to innovative insurance operations and training initiatives.

Company overview

Intact Insurance Specialty Solutions is a leading provider of specialty insurance products and services in North America. They offer a wide range of solutions, including property, casualty, surety, and professional lines, catering to niche markets and unique risks. The company generates revenue through underwriting premiums and investment income. Originally part of OneBeacon Insurance Group, it was acquired by Intact Financial Corporation in 2017, enhancing its market presence and financial strength. This strategic acquisition has allowed Intact Insurance Specialty Solutions to expand its product offerings and leverage Intact Financial's extensive resources and expertise.

How to land this job

  • Tailor your resume to highlight your expertise in SQL, data analysis, and your understanding of relational databases, emphasizing your ability to generate reports and dashboards that support business operations and decision-making.

  • Showcase your experience working with cross-functional teams and stakeholders to develop business requirements, maintain workflow processes, and update training materials, demonstrating your collaborative and communication skills.

  • Apply through multiple platforms including Intact Insurance Specialty Solutions' official careers page and LinkedIn to maximize your application visibility and reach.

  • Connect with current employees in the Operations or Business Analysis teams at Intact Insurance Specialty Solutions on LinkedIn; start conversations by referencing recent company projects, expressing interest in their specialty insurance market expertise, or asking about their experience with Agile and Scrum practices.

  • Optimize your resume for ATS by incorporating key phrases from the job description such as 'business operations analyst,' 'SQL queries,' 'workflow maintenance,' 'training material updates,' 'Agile,' and 'data visualization' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for ATS, identify multiple application channels, and find relevant LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill development.

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