Office Services I

ELKHART, INPosted 30+ days ago

Job summary

• Job post source

  This job is directly from City of Elkhart, Indiana

• Job overview

  The Office Services I role at the City of Elkhart supports the Permit Center by performing clerical and bookkeeping tasks essential to building and code operations.

• Responsibilities and impact

  The role involves issuing permits, handling customer service at the counter and online, managing payments, preparing violation letters, logging plans, registering contractors and rental properties, attending meetings, processing public records, and supporting various administrative tasks.

• Compensation and benefits

  The position is full-time, salaried up to $53,800, non-exempt, with standard city employee benefits and a drug-free workplace policy including pre-employment and random drug testing.

• Experience and skills

  Requires a high school diploma or GED, one year of office/clerical experience, knowledge of office procedures, ability to communicate effectively, basic bookkeeping skills, proficiency in Microsoft Office, and typing speed of at least 65 wpm; building and code technical skills preferred.

• Work environment and culture

  The work environment is a standard office setting with a 40-hour workweek, emphasizing professionalism, public service, and adherence to city policies including drug-free workplace standards.

• Company information

  The City of Elkhart is a municipal government entity providing building and code enforcement services through its Permit Center and related departments.

• Team overview

  The position reports to the Customer & Executive Services Manager within the Building & Code Department's Permit Center division.

• Job location and travel

  The job is located in Elkhart, Indiana, in an office environment with no specified travel requirements.

• Unique job features

  The role includes diverse clerical duties supporting multiple permit types, involvement in public record requests, and participation in commission meetings, highlighting a varied and community-focused administrative position.

Company overview

The City of Elkhart, Indiana, is a municipal government entity responsible for providing essential services and governance to its residents. It manages public utilities, infrastructure, public safety, and community development, ensuring the well-being and growth of the city. The city generates revenue through taxes, fees, and grants, which fund various public services and projects. Elkhart is historically significant for its strong manufacturing base, particularly in the recreational vehicle industry, which has been a major economic driver. Understanding the city's commitment to community engagement and sustainable development is crucial for potential candidates.

How to land this job

• Tailor your resume to emphasize clerical and bookkeeping experience, highlighting your ability to handle permit issuance, payment processing, and customer service efficiently, as these are core to the Office Services I role at City of Elkhart.

• Highlight proficiency with Microsoft Office applications and your typing speed, ideally at or above 65 wpm, as well as any experience with office procedures and public communication skills, since these are key requirements.

• Apply through multiple channels including the City of Elkhart’s official government employment portal and LinkedIn to maximize your application visibility for this position.

• Connect with employees in the Building & Code department or Permit Center division on LinkedIn; start conversations by mentioning your interest in the City’s community development efforts or asking about their experience working in the Permit Center to break the ice.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'permit issuance,' 'customer service,' 'bookkeeping,' 'Microsoft Office,' and 'clerical duties' to ensure your resume passes initial automated screenings.

• Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify the best job portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.