Job summary
Job post source
This job is directly from Worldpay
Job overview
The Senior Collections Associate at Worldpay plays a crucial role in managing delinquent accounts and ensuring compliance with guidelines, contributing to the company's financial health.
Responsibilities and impact
Daily responsibilities include resolving delinquent accounts, monitoring receivables, addressing customer complaints, and supporting accounting tasks while managing time-sensitive workloads.
Compensation and benefits
The salary range for this position is $19.23 - $31.34 per hour, with potential monthly performance bonuses of up to $500 and various global benefits.
Experience and skills
Candidates must have a high school diploma or GED, prior collections experience, and preferred skills in Microsoft Office and Salesforce, along with strong communication abilities.
Career development
Worldpay offers opportunities for professional growth through various programs and a supportive work environment.
Work environment and culture
The company promotes a balanced work/life culture with a hybrid workspace, emphasizing community involvement and employee recognition.
Company information
Worldpay is a leader in the payments processing industry, committed to providing competitive compensation and a supportive work environment.
Team overview
The collections team is expanding as Worldpay grows, requiring skilled professionals to navigate complex accounts and contribute to team goals.
Job location and travel
This is a hybrid position requiring two days onsite and three days remote work.
Application process
Interested candidates should apply directly through Worldpay's recruitment channels, adhering to any specified application instructions.
Unique job features
The role includes performance bonuses and a supportive culture that values community engagement and employee well-being.
Company overview
Worldpay is a leading global payment processing company that provides a comprehensive range of services, including credit and debit card processing, online payments, and point-of-sale solutions. They generate revenue through transaction fees, service charges, and subscription-based models for their advanced payment solutions. Founded in 1989, Worldpay has grown significantly through strategic acquisitions and mergers, including its notable merger with Vantiv in 2017 and subsequent acquisition by FIS in 2019, positioning it as a key player in the financial technology sector.
How to land this job
Tailor your resume to highlight your prior collections experience, emphasizing your ability to resolve delinquent accounts through various methods such as skip-tracing and effective communication.
Showcase your technical skills with Microsoft Office, Salesforce, and any billing/collections software, as these are essential for the role at Worldpay.
Apply through multiple platforms, including Worldpay's corporate site and LinkedIn, to maximize your exposure to hiring managers.
Connect with professionals in the collections division at Worldpay on LinkedIn to gain insights about the position and company culture; potential ice breakers could include discussing recent industry trends or asking about their experiences working at Worldpay.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'collections experience,' 'customer accounts,' and 'billing/settlement,' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate the application process, ensuring your resume is tailored and you are applying through the best channels while allowing you to focus on other aspects of your job search.
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