Job summary
Job post source
This job is directly from One Hour Heating & Air Conditioning
Job overview
The Customer Service Representative role at One Hour Heating & Air Conditioning focuses on delivering exceptional customer service with a positive attitude and problem-solving skills, contributing to the company's growth.
Responsibilities and impact
Daily responsibilities include engaging with customers, resolving issues, and providing a friendly and supportive experience, which aligns with the company's commitment to customer satisfaction.
Compensation and benefits
The position offers a starting pay of $16-18 per hour, with full-time benefits including 401K, insurance, and paid time off.
Experience and skills
While experience is a bonus, the essential qualifications include a positive attitude, strong work ethic, and the ability to connect with customers; training will be provided.
Career development
The company offers extensive training programs and a clear career path for motivated individuals looking to advance in their roles.
Work environment and culture
One Hour Heating & Air Conditioning values its employees, emphasizing a supportive and flexible work environment that prioritizes employee well-being.
Company information
One Hour Heating & Air Conditioning is a rapidly growing franchise that focuses on providing high-quality heating and air conditioning services, with a commitment to exceptional customer service.
Team overview
The candidate will join a dedicated team of customer service representatives, working collaboratively to ensure customer satisfaction and support each other in achieving goals.
Job location and travel
The job location is at a franchise location of One Hour Heating & Air Conditioning, which is independently owned and operated, with specific details varying by location.
Application process
Interested candidates should apply directly to the franchise location, as all hiring decisions are made by the franchisee's management.
Unique job features
This position stands out due to its emphasis on a positive attitude and the company's commitment to training and employee development.
Company overview
One Hour Heating & Air Conditioning specializes in providing timely and efficient HVAC services, including heating and cooling system installation, maintenance, and repair. They generate revenue through service fees, maintenance contracts, and the sale of HVAC equipment. Founded in 1999, the company is known for its punctuality, guaranteeing on-time service or the repair is free. They are part of the Authority Brands family, which supports their operations and growth through a network of home service franchises.
How to land this job
Tailor your resume to showcase your positive attitude and exceptional communication skills, emphasizing your ability to make others feel valued and important, as this aligns perfectly with One Hour Heating & Air Conditioning's core values.
Highlight your problem-solving abilities and experiences that demonstrate your eagerness to help others, as the company seeks candidates who thrive on assisting customers and resolving issues.
Apply through multiple platforms, including One Hour Heating & Air Conditioning's corporate site and LinkedIn, to maximize your chances of being noticed for the Customer Service Representative position.
Connect with current employees in the customer service division on LinkedIn to gain insights about the role and the company culture. Potential ice breakers could include asking about their favorite aspect of working there or how they handle challenging customer interactions.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'customer service,' 'communication,' and 'problem-solving,' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored for the role while also efficiently managing your job search activities.
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