Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Cybersecurity/IT Support Specialist role at DropUp® combines IT support and cybersecurity to protect critical systems and ensure smooth operations at a well-established U.S. manufacturer.
Responsibilities and impact
The specialist will troubleshoot hardware, software, network, and security issues, install and maintain systems with cybersecurity best practices, monitor threats, manage user accounts, create documentation, educate users, assist with incident response, and help shape cybersecurity strategy.
Compensation and benefits
The position is temp-to-perm with hourly pay between $28.85 and $31.25 based on experience, with benefits available upon permanent hire.
Experience and skills
Candidates should have an Associate's or Bachelor's degree or equivalent experience, 1-3 years in IT support or cybersecurity, experience with Windows OS, Active Directory, Office 365, and knowledge of threat detection, firewalls, VPNs, and patch management; certifications like CompTIA A+, Security+, CEH, or Microsoft are a plus.
Career development
The role offers career advancement opportunities in a legacy manufacturer with a forward-thinking tech approach and the chance to gain valuable experience in both IT support and cybersecurity.
Work environment and culture
The company values employee tenure and offers a stable yet innovative work environment focused on security and technology.
Company information
DropUp® is a well-established U.S. manufacturer with over 60 years of success, known for its strong employee tenure and commitment to innovation in technology.
Team overview
The specialist will work closely with the IT Director and be the first hire in a newly created security-focused role, implying a small, focused team environment.
Job location and travel
The job is full-time, on-site at a secure U.S.-based facility, requiring U.S. citizenship or legal permanent residency and physical ability to lift up to 40 lbs.
Unique job features
This unique hybrid role blends IT support with cybersecurity responsibilities, offering a high-value combination of skills and the opportunity to lead security initiatives in a manufacturing setting.
Company overview
DropUp® is a Dallas, Texas-based business consulting and creative services agency that helps companies elevate their people and brand presence through a range of offerings including management consulting, branding, website development, social media management, and content creation. Founded in 2019, DropUp® also provides custom-branded merchandise and promotional products, operating both as a consulting firm and a provider of company stores and advertising specialties. The company generates revenue by delivering tailored consulting solutions, creative marketing services, and branded merchandise to businesses seeking to enhance their internal culture and external image. DropUp® is a private, unfunded company with an estimated annual revenue of under $1 million, and it has built a reputation for energizing brands and supporting founders and organizations in unlocking their potential. Their operations are centered in Dallas, reflecting a commitment to supporting the local business community and beyond.
How to land this job
Tailor your resume to highlight your experience in IT support and cybersecurity, emphasizing skills in troubleshooting hardware, software, and network issues, as well as familiarity with Active Directory and Office 365.
Showcase your knowledge of cybersecurity practices such as threat detection, patch management, MFA, and incident response to align with the hybrid nature of this role at DropUp®.
Apply through multiple channels including DropUp®'s corporate career site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with IT and cybersecurity team members at DropUp® on LinkedIn, using ice breakers like commenting on recent company security initiatives or asking about their approach to balancing IT support and cybersecurity tasks.
Optimize your resume for ATS by incorporating keywords from the job description such as 'cybersecurity,' 'IT support,' 'Active Directory,' 'threat detection,' and 'incident response' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best places to apply, and find LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and skill development.
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