Job summary
Job post source
This job is directly from Visionworks of America
Job overview
The Optometric Assistant (Telehealth) at Visionworks supports remote eye exams and ensures a smooth patient experience during telemedicine visits, acting as the face of patient care.
Responsibilities and impact
The role involves assisting remote eye exam processes, maintaining accurate patient records, liaising between patients and remote physicians, transitioning patients to sales associates, and supporting day-to-day store operations like restocking and cleaning.
Compensation and benefits
The position offers an hourly pay rate of $12.82 to $17.29, a competitive benefits package including vision coverage, paid parental and bereavement leave, 401(k) savings plan, paid time off, medical and dental for full-timers, employee discounts, and milestone awards.
Experience and skills
Preferred qualifications include related customer or patient experience, with a minimum of a high school diploma, GED, or equivalent related job experience.
Work environment and culture
Visionworks values charismatic, authentic leadership and is committed to diversity, equity, and inclusion, fostering an environment where all employees are seen and heard equally.
Company information
Visionworks of America is a vision care company focused on providing eye exams and eyewear, emphasizing customer care and telehealth services.
Unique job features
The role uniquely combines onsite support with telehealth services, acting as a liaison between patients and remote physicians in a telemedicine setting.
Company overview
Visionworks of America is a leading provider of eye care services and optical retail in the United States. They specialize in offering comprehensive eye exams, contact lenses, and a wide selection of eyewear, including prescription glasses and sunglasses. The company generates revenue through the sale of optical products and services, leveraging a network of retail locations and an online platform. Founded in 1988, Visionworks has grown significantly, becoming a subsidiary of VSP Global in 2019, which has expanded its reach and resources in the optical industry.
How to land this job
Tailor your resume to highlight your customer service skills and your ability to guide patients through telehealth processes, emphasizing clear communication and empathy, as Visionworks values charismatic individuals who enhance the patient journey.
Focus on showcasing any experience related to patient care, preliminary testing, or operational support tasks such as inventory management and equipment maintenance to align with the job's day-to-day responsibilities.
Apply through Visionworks' corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility and chances of being noticed.
Connect with current employees in the telehealth or optometric assistant divisions at Visionworks on LinkedIn; use ice breakers like commenting on their role in improving telehealth patient experiences or asking about the company culture and team dynamics.
Optimize your resume for ATS by incorporating keywords from the job description such as 'telehealth specialist,' 'patient care,' 'preliminary testing,' 'optometric assistant,' and 'customer service' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply to automate and tailor your applications across multiple platforms, identify relevant LinkedIn contacts for networking, and refine your resume for ATS compatibility, allowing you to focus more on preparing for interviews and other job search activities.
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