Job summary
Job post source
This job is directly from ALTEN Technology USA
Job overview
The Application Support Analyst (Banking) role at ALTEN Technology USA involves providing proactive and reactive support to the Equity business and clients, contributing to and leading projects, and supporting application onboarding and transformational initiatives.
Responsibilities and impact
The analyst will manage incidents and problems, monitor applications, maintain knowledge management and documentation, and enhance systems while working closely with business and development teams to ensure smooth operations.
Compensation and benefits
ALTEN Technology USA offers comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with employer matching, paid time off, paid parental leave, and mentorship opportunities for career growth.
Experience and skills
Candidates must have experience in application support in dynamic environments, strong technical knowledge including Unix, SQL, and scripting, knowledge of equities markets, ability to mimic trader behaviors, strong communication skills, and at least 7 years of relevant experience.
Career development
The company provides mentorship and career growth opportunities, encouraging collaboration and cross-organizational relationship building through project leadership roles.
Work environment and culture
ALTEN Technology USA values collaboration, employee care, and mentorship, fostering a supportive environment recognized as a top workplace in 2023.
Company information
ALTEN Technology USA is an engineering company specializing in technology and product development across multiple industries, part of the global ALTEN Group with over 36,000 employees and a 30-year history.
Team overview
The candidate will work closely with development and product management teams and have opportunities to lead projects and build cross-organizational relationships.
Job location and travel
The job is based in the US with offices that engage clients on-site and through delivery centers, implying potential for both on-site and remote work depending on client needs.
Unique job features
The role involves unique opportunities to work on transformational projects, onboarding applications into production, and engaging with global teams, distinguishing it from typical support roles.
Company overview
ALTEN Technology USA is a subsidiary of the ALTEN Group, a global leader in engineering and technology consulting. They provide innovative solutions in various sectors, including aerospace, defense, automotive, energy, and telecommunications. The company makes money by offering specialized engineering services, technology consulting, and R&D support to clients, helping them to enhance their technological capabilities and operational efficiency. Founded in 1988, ALTEN has a rich history of growth and expansion, establishing a strong presence in over 30 countries and employing thousands of engineers and technology experts worldwide.
How to land this job
Position your resume to highlight your extensive experience in application support within dynamic environments, emphasizing your ability to manage incidents proactively and prioritize under pressure, which aligns with ALTEN Technology USA's urgent and fast-paced needs.
Focus on showcasing your strong technical skills with Unix, SQL, scripting, and familiarity with the FIX protocol, as these are critical to the role and will resonate with the technical stack listed in the job description.
Apply through multiple channels including ALTEN Technology USA's official corporate career site and LinkedIn to maximize your visibility and increase your chances of being noticed by recruiters.
Connect with professionals working in the application support or equity business divisions at ALTEN Technology USA on LinkedIn; use ice breakers like asking about their experience with transformational projects or how they handle incident management in high-pressure situations to start meaningful conversations.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'incident and problem management,' 'application monitoring,' 'Equities markets knowledge,' 'Unix,' 'SQL,' and 'FIX protocol' to ensure your resume passes initial screening algorithms.
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