FirstService Residential

Community Portfolio Manager

FAIRFAX, VAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from FirstService Residential

  • Job overview

    The Community Portfolio Manager at FirstService Residential leads and manages community operations, acting as the primary contact for Boards and homeowners to ensure effective oversight and compliance.

  • Responsibilities and impact

    The role involves leadership in planning, managing community staff, overseeing budgets, ensuring legal compliance, coordinating with emergency and community organizations, conducting property inspections, managing vendor relations, and supporting Board activities.

  • Compensation and benefits

    The position offers an annual salary range of $90,000 to $110,000 with comprehensive benefits including multiple medical plans, dental, vision, paid holidays, time off, and a 401k with company match, plus occasional travel for training.

  • Experience and skills

    Candidates need a Bachelor's degree or equivalent experience, seven years in community management with at least four years managing staff, knowledge of building management, condominium law, and financial planning, plus a valid driver's license and commitment to professional certifications.

  • Career development

    Opportunities include obtaining professional designations such as CPM, PCAM, ARM, or AMS and attending company training and functions to enhance skills and career growth.

  • Work environment and culture

    The company emphasizes high standards of personal, professional, and ethical conduct, adherence to global service standards, and a collaborative environment with regular Board and community engagement.

  • Company information

    FirstService Residential specializes in community management, providing leadership and operational oversight to residential communities with a focus on compliance and service excellence.

  • Team overview

    The manager leads community staff and works closely with Boards, committees, and external organizations to meet community needs and goals.

  • Job location and travel

    The role requires working at least two days a week in the Fairfax office for a minimum of four hours each day, with some on-call responsibilities for emergencies.

  • Unique job features

    The position is distinguished by its comprehensive oversight of community operations, direct interaction with Boards and homeowners, and responsibility for a wide range of management functions including legal compliance, budgeting, and vendor negotiations.

Company overview

FirstService Residential is North America's largest residential property management company, specializing in managing homeowner associations, condominiums, and co-ops. They generate revenue through management fees, ancillary services, and value-added programs tailored to enhance property values and resident lifestyles. Founded in 1989, the company has grown through strategic acquisitions and organic expansion, establishing a strong presence across the United States and Canada. Their commitment to service excellence and innovative solutions has positioned them as a leader in the property management industry.

How to land this job

  • Tailor your resume to emphasize leadership and management skills, highlighting your ability to oversee community operations, staff supervision, and adherence to legal compliance, as these are core to the Community Portfolio Manager role at FirstService Residential.

  • Focus on showcasing experience with budget development, financial monitoring, and vendor management, as well as your familiarity with community governing documents and property management laws, to align with the job's key responsibilities.

  • Apply through multiple platforms including FirstService Residential's corporate career page and LinkedIn to maximize your application visibility for this competitive role.

  • Connect with current employees or managers in the community management division at FirstService Residential on LinkedIn; use ice breakers like commenting on recent community initiatives they have led or asking about challenges in managing diverse community needs to start meaningful conversations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'community leadership,' 'budget management,' 'staff supervision,' 'legal compliance,' and 'vendor relations' to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate targeted applications, optimize your resume with relevant keywords, and identify LinkedIn contacts in the relevant division, allowing you to focus your time on networking and interview preparation.

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