Job summary
Job post source
This job is directly from Planhat
Job overview
The Manager, Office of the CEO at Planhat operates at the center of the business, supporting the CEO and leadership team to drive strategic initiatives and scale the company effectively.
Responsibilities and impact
The role involves acting as an extension of the CEO, managing cross-functional projects, owning project management for critical initiatives, preparing materials for decision-making, structuring executive workflows, and proactively identifying and implementing improvements.
Experience and skills
Candidates should have 2-5 years in high-performance environments like management consulting, tech, VC/PE, or startups, with experience managing complex initiatives and working with senior leaders, strong ownership, proactive work style, and excellent communication skills.
Job location and travel
The preferred location is Los Angeles with flexibility for exceptional candidates willing to spend significant time there; initial onboarding is recommended in Stockholm with collaboration across US and Europe.
Work environment and culture
Planhat values impact-driven builders and offers a high-trust, high-exposure, high-impact environment focused on fast scaling and strategic execution.
Team overview
The candidate will join a team of experienced professionals from firms like McKinsey, Google, Klarna, Creandum, and BCG, working closely with the CEO and leadership team.
Career development
The role offers exposure to strategic decision-making and cross-functional leadership, providing opportunities for growth in a rapidly scaling company.
Company information
Planhat is a fast-scaling company focused on strategic growth and operational excellence, with leadership experienced in top-tier firms and a culture of rapid execution.
Unique job features
This role is distinguished by its high-trust, high-exposure nature, acting as a right hand to the CEO and driving mission-critical projects across the company.
Company overview
Planhat is a customer success platform that helps businesses manage and optimize their customer relationships. The company generates revenue through subscription-based pricing for its software-as-a-service (SaaS) offerings, which include tools for customer onboarding, retention, and growth analytics. Founded in 2014, Planhat has grown rapidly, becoming a key player in the customer success industry by focusing on user-friendly interfaces and robust data integration capabilities. Their platform is designed to streamline workflows and provide actionable insights, making it an essential tool for customer success teams worldwide.
How to land this job
Position your resume to highlight your experience working closely with senior leaders, particularly in fast-paced, high-trust environments like management consulting, tech, or startups, emphasizing your ability to manage complex, cross-functional initiatives with multiple stakeholders.
Focus on showcasing your skills in strategic project management, your capacity to translate high-level strategy into execution, and your aptitude for driving alignment and follow-through on mission-critical projects.
Apply through multiple channels including Planhat’s corporate careers page and LinkedIn to maximize your application’s visibility and ensure you don’t miss any opportunities.
Connect with current employees in Planhat’s executive or leadership teams on LinkedIn, using ice breakers such as commenting on recent company growth news, asking about their experience working with the CEO, or expressing enthusiasm about Planhat’s mission to scale smarter and faster.
Optimize your resume for ATS by incorporating keywords from the job description such as 'strategic initiatives,' 'cross-functional projects,' 'executive workflows,' 'stakeholder alignment,' and 'high-impact project management' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailoring your resume with relevant keywords, identify all open application channels, and find LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and strategic networking.
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