Job summary
Job post source
This job is directly from Genesis Health Clubs
Job overview
The Weekend Receptionist role at Genesis Health Clubs involves being the face of the business on weekends, providing excellent customer service and supporting member experiences.
Responsibilities and impact
The receptionist will greet members and guests, answer questions, resolve issues, handle front desk duties like phone answering and member check-ins, give facility tours, ensure gym processes are followed, and maintain safety and cleanliness.
Experience and skills
Preferred qualifications include previous customer service experience, strong communication skills, a positive attitude, passion for health and fitness, and basic computer skills.
Application process
Candidates are encouraged to complete a short application to apply for this position.
Company overview
Genesis Health Clubs is a leading fitness center chain offering a comprehensive range of services including state-of-the-art gym facilities, group fitness classes, personal training, and wellness programs. Founded in 1986, the company has grown significantly, now operating over 50 locations across several states in the Midwest and South-Central United States. They generate revenue through membership fees, personal training sessions, and various fitness-related services and products. Notably, Genesis Health Clubs is known for its community involvement and commitment to providing a holistic approach to health and fitness.
How to land this job
Tailor your resume to emphasize your customer service experience, highlighting your ability to greet and assist members with a positive attitude, as this aligns with Genesis Health Clubs' focus on creating exceptional member experiences.
Showcase your communication skills and problem-solving abilities, especially in resolving member issues and handling front desk responsibilities like answering phones and checking in members.
Highlight any passion for health and fitness, even if informal, to connect with the company culture and demonstrate your enthusiasm for the role.
Apply through multiple channels such as the Genesis Health Clubs corporate website, LinkedIn job postings, and other job boards to maximize your application visibility.
Connect on LinkedIn with current front desk associates or management at Genesis Health Clubs; use ice breakers like commenting on their recent posts about fitness or asking for advice on succeeding in the weekend receptionist role.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'front desk,' 'member check-in,' 'communication skills,' and 'health and fitness' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and improving your skills.
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